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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,418 Reviews

2,418 Reviews of Mac Haik Ford Lincoln - Service Center

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May 14, 2021

Outstanding service. I ordered the accessory on line Sunday night and received a call Monday offering times to come in and have it installed. They installed it Monday while I waited. Great, fast, effi More

by KEVINMOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Mac Haik Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 14, 2021

This visit took a little longer than I planned, but I believe the wait was worth it. I came in considering shocks and struts for my aging truck, but was also concerned about some oil usage or leakage. More

by MARUSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
May 26, 2021 -

Mac Haik Ford Lincoln responded

Hello Marush, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care.

May 13, 2021

Great service - first time here.. prompt good service and explained well. .. I mean it was an oil change / tire rotation ; can’t use all the wor More

by Mwilliams.houston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
May 26, 2021 -

Mac Haik Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 13, 2021

My service rep was very responsive. I do not remember his name but I was very pleased with my initial service for Sharon's eccosport. More

by SKBURCH53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not recall
May 17, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care!

May 13, 2021

Positives: my service rep was great. Courteous and professional; cost was very reasonable. Negatives: no place to park, had an appointment, but still was a 2 hour wait; could not find my car after se More

by dl.klutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike-5 stars
May 26, 2021 -

Mac Haik Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2021

Jason is awesome. He has alway taken good care of me. He greets me by name. I get all my maintenance here. They reliably deliver quality service in a reasonable period of time More

by SKYPLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
May 17, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 13, 2021

Edwin is great. He has alway taken good care of me. I get all my maintenance here. Will always come to Mac Haik for service. More

by Linde992002
Recommend Dealer
Yes
Employees Worked With
Edwin Holmstrom
May 17, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

May 12, 2021

Good customer service! Agent was prompt about getting my truck service and communication was excellent when service was completed. Enjoy coming to this location to have my truck serviced. More

by DJRAMIREZ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Mac Haik Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 12, 2021

Mark at the service department was awesome in taking care of everything my truck needed and communicating with me along the way. Victor was very helpful in putting me in a loaner car while the repairs were b More

by MLIVINGSTON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor
May 26, 2021 -

Mac Haik Ford Lincoln responded

Hi, we appreciate your recommendation of our dealership! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

May 08, 2021

Jason Norman is the best! I trust him with all repairs for my Explorer. He is always great at keeping me updated with the progress of my vehicle while in their service department. More

by Corine S.
Recommend Dealer
Yes
Employees Worked With
Jason Norman
May 26, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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