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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,431 Reviews
Call Service Center (512) 930-3673

2,431 Reviews of Mac Haik Ford Lincoln - Service Center

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October 19, 2021

Great service from a knowledgeable staff and the communication was spot on for all three of my vehicles! More

by bakaffacasey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman
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Oct 22, 2021 -

Mac Haik Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mac Haik Ford. We hope to be of service to you again! Take care!

October 19, 2021

Alicia was the best from start to finish! She was great at communication and transparency. More

by JESSECAPOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia
Report | Print
Oct 22, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alicia here at Mac Haik Ford! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2021

Great Service from the moment you arrive, till they are done with servicing your vehicle. More

by MONTOYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Holmstrom
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Oct 19, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you so much for the positive review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 17, 2021

Courtesy and friendly. Detailed and answered all questions. Good job from my service rep. who waited on me. More

by AGALLIO66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Young
Report | Print
Oct 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 16, 2021

They don't work on 2004 Ford Explorers without special permission. Guess I'll stick with Chevrolet, they still do excellent quality work on my 2000 Suburban. Good bye Mac whatever. More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
?????? Mr said name too fast to understand
Report | Print
Nov 01, 2021 -

Mac Haik Ford Lincoln responded

Hi Shane, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like the chance to talk to you further so please do call Duane Harris at 512-930-8301 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

October 16, 2021

Mac Haik Ford Lincoln is the best service section in Central Texas. The service team is highly proficient, skilled, and customer-focused. The service managers kept me informed on the status of my vehic More

by michael.a.payne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zollie
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Oct 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 15, 2021

Everything was done as said, our first time dealing with Jeff, he was great and very easy to work with More

by LCTOWNSEND
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Oct 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 15, 2021

The service was done quickly and efficiently. The service adviser was very efficient and professional. I would recommend MacHaik for any service. More

by Tfrierson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Rosa
Report | Print
Oct 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, Your satisfaction means a lot to us, and we truly appreciate you choosing Mac Haik Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 15, 2021

First time to use QuickLane. Very professional and prompt. They are now my go-to for oil changes. More

by CLIFTONWING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman
Report | Print
October 15, 2021

Please be sure to ask about and address recalls. I was not asked about that but works service was great. More

by BROCHE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sophie
Report | Print
Oct 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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