Mac Haik Ford Lincoln - Service Center

Great service writer, efficient process, truck was well cared for. A win all the way around! cared for. A win all the way around! More

The reason I gave the 'Quality of Work' only 3 stars is when I picked my truck up and drove home I had a really bad vibration - this truck is normally totally vibration free. I suspect the balancing of th when I picked my truck up and drove home I had a really bad vibration - this truck is normally totally vibration free. I suspect the balancing of the tires after the tire rotation was not accomplished either totally or not accomplished correctly. I expect this to be corrected (I know you will). Please advise when this can be taken care of on your end. Your pick up, repair and delivered back to me is expected. I brought it to you and returned to the Service Center to pick it up when I received a call it was ready. No other service company has ever touched my truck other than Mac Haik Ford - this is the first time I have had any problems with your Service Center. Please advise how and when you can pick it up. Thanks, Ronnie Kallman 512-940-0225 More

Robert and his team members always do a great job! I will continue to service my vehicle at Mac Haik Ford. continue to service my vehicle at Mac Haik Ford. More

Ive bought 6 vehicles from Mac Hail Ford and the service manager, said he didn't care if I bought 1 or 20 cars from them, he wasnt going to help get my car in took 3 months to get my vehicle in and took 3 manager, said he didn't care if I bought 1 or 20 cars from them, he wasnt going to help get my car in took 3 months to get my vehicle in and took 3 days for a 2 hour job. They used to be great but the manager seams to be the problem More

Your Sales Manager is one of tthe he best I see. He will hear your story and act on it. Mark Stepp set up an appointment for mon nov 8. He wanted to know more about my system going down. He went to my ca hear your story and act on it. Mark Stepp set up an appointment for mon nov 8. He wanted to know more about my system going down. He went to my car and it did start. When I turned the radio on the voltage dropped, Then the car had no electric power. We jumped started the car. He put it in the shop and within an hour it was back out and running. It seems the battery, which was in the back of the vehicle had a bad connection.. This problem occurred over an eight month period randomly. No one could duplicate in the repair facility. He did a great job and should be rewarded for his efforts. This was a random event which left you “dead in the water” and required a service call each time it happened over the eight months. More

Although the Quick Lane seems to be short of technicians and is always extremely busy, my visit was reasonably quick, even without an appointment (it helps to get there very early before they open at 7:00am and is always extremely busy, my visit was reasonably quick, even without an appointment (it helps to get there very early before they open at 7:00am). More

Everyone was polite and helpful. They explained all that was being done or recommended. Work took a little longer than was originally estimated but some extra work was added was being done or recommended. Work took a little longer than was originally estimated but some extra work was added More

I was pleasantly surprised this go 'round with my service. Shay was very cool, got me in and out super quick, very helpful and super friendly. service. Shay was very cool, got me in and out super quick, very helpful and super friendly. More

I appreciate the prompt and friendly service every time I bring my Expedition in to get serviced! bring my Expedition in to get serviced! More

Good service thank you very much To keep our vehicle safe on the street thank you again on the street thank you again More