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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,430 Reviews

2,430 Reviews of Mac Haik Ford Lincoln - Service Center

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December 08, 2021

The employee I worked with was very helpful. She kept me informed about the service that was being performed. More

by JKPARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Young
Dec 11, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 08, 2021

Dan Kahler did an outstanding job in assisting me with my service needs. He helped me get an appointment quickly when I began having chronic, unexpected problems with suspected battery/electrical system issu More

by Larry Brewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hahler--5 Stars
Dec 10, 2021 -

Mac Haik Ford Lincoln responded

Hello Larry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 08, 2021

Jason Norman always goes above and beyond when taking care of me and my vehicles. This is why I have come to see him and use this service center repeatedly for several years now, and will continue to hav More

by WOLFESTEVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Creighton Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman
Dec 11, 2021 -

Mac Haik Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 07, 2021

Great service great people. Dave Kahler is the best and I recommend him. Edward is also very good at what he does More

by MARTYCOOK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman, Edwin Holmstrom
Dec 10, 2021 -

Mac Haik Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 06, 2021

The service is good . I’ve been using mark multiple years now and I always feel he shoots straight with me in what needs to be done More

by TRAVIS_JEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Mac Haik Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 06, 2021

The service department was very quick abs helpful. They always answer my questions with no problems. More

by JIM.RODRIGUEZ82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Tincher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Mac Haik Ford Lincoln responded

Hello, We are happy we could make your experience a positive one! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 02, 2021

Service was friendly and fast. The only bad thing is that I never received paperwork of the work performed. My vehicle is under warrant but I'd still would have appreciated a copy. More

by MARTINEZC1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Can't recall the service rep name.
Dec 04, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if you have any additional questions about services you received and thank you again for choosing Mac Haik Ford!

December 02, 2021

The waiting room was basically full of people waiting for the work on their vehicle to be completed, Everyone was friendly and I was treated with respect from the time I entered the doors until the service More

by WJENK58198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2021 -

Mac Haik Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

December 01, 2021

Mark Stepp always performs well and I appreciate his thoroughness concerning my repairs. The Service Mgr was helpful as well More

by bengray7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mark here at Mac Haik Ford! If you have any further questions, please don't hesitate to reach out!

November 29, 2021

Employees and service are excellent. As yy bb we nm xx IQ oo pp of?? More

by Comanche46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2021 -

Mac Haik Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again! Take care!

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