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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,430 Reviews

2,430 Reviews of Mac Haik Ford Lincoln - Service Center

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December 14, 2021

Very knowledgeable staff & super courteous & helpful. Gives great report on car status & assurance of quality work! More

by RONLINDAFRANKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Mac Haik Ford Lincoln responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Mac Haik Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 14, 2021

Quick registration, service professional informative, quick turn around time on service. Will use them again. More

by ELLSWORTH1746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R. Gonzlaes
Dec 15, 2021 -

Mac Haik Ford Lincoln responded

Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

December 13, 2021

Jason, in fast lane, is always so helpful. Please never let him leave again. He knows his clients and makes us feel so special More

by One happy lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Dec 14, 2021 -

Mac Haik Ford Lincoln responded

Hello, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

December 12, 2021

The majority of the car dealerships that once had shuttle services offer Lyft or Uber rides to customers who live alone and need to bring in cars for service or recall. I was told during scheduling that a sh More

by IRIS.JERKE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roberto Gonzales
Dec 14, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your honest feedback. Please contact Duane Harris at 512-930-8301 if you’d like to discuss this matter further. We look forward to hearing from you. Take care.

December 10, 2021

Horrible service! We waited 5.5 hours for an oil change. Jason told my assistant he intentionally makes customers wait who begin to get impatient and quote "I may just forget to bring in their vehicle, lose More

by ISAAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Norman
December 10, 2021

Dan was very helpful in getting my issue resolved quickly and efficiently. I had an issue with the rough country bracket in my lift kit and was determined that it was broken, so they put new one on both si More

by NIKKIWHITMIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Nichols
Dec 11, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 10, 2021

Great Service from Sophie and Mike! They kept me updated with my car and the timing of when it will be ready. More

by RATHOD05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie, Mike
Dec 11, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 10, 2021

Shay was helpful and kept me in the loop on the status of my truck. Prompt and professional service. More

by JDEANLECH
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 09, 2021

Slow service on the fast lane and couldn’t even help me with a basic recall. More

by OREHAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
December 09, 2021

Excellent customer service delivered by the Service Representative Ryan. He was quick to respond to my problems and his follow-up was not appreciated. More

by GMPZ4RANCH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan at QuickLane
Dec 10, 2021 -

Mac Haik Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Dec 10, 2021 -

GMPZ4RANCH responded

I missed typed my comment about Ryan’s follow up. It was greatly appreciated and will bring me back.

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