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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,428 Reviews
Call Service Center (512) 930-3673

2,428 Reviews of Mac Haik Ford Lincoln - Service Center

Sort by
January 12, 2022

They took care of everything that I needed done. They were very helpful and kept me informed. More

by Mae3rochs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 14, 2022 -

Mac Haik Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

January 12, 2022

The quick lane service is quick as it's name and the service advisor Ryan very courteous and happy to be assisting with car trouble More

by rpenn45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bergenner
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Jan 15, 2022 -

Mac Haik Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 10, 2022

Mike was super friendly and helpful to get me in and out within a couple of hours. More

by JOHN_SALDANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jan 15, 2022 -

Mac Haik Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

January 08, 2022

Communication with my Service Provider was terrible. I understand that Mac Haik is super busy in the Service Dept. but there was almost no communication. Robert G was the service provider More

by REYMORENO35
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Robert G
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Jan 24, 2022 -

Mac Haik Ford Lincoln responded

Hi, we are so disappointed to learn of this situation you have described. Please give a call to Duane Harris at 512-930-8301 and we will do our best to make this better. We hope to hear from you soon.

January 07, 2022

Nate is a SuperStar in the truck service area!! Knew I needed a quick turnaround on getting my truck back and he delivered. He is definitely one of the reasons I will be taking my truck back to Mac Haik More

by TONYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
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Jan 15, 2022 -

Mac Haik Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

January 07, 2022

My preferred dealership in a 50 mile radius having history of good faith and customer experience. More

by CHRISWILLIAMS0003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Holmstrom
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Jan 15, 2022 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 07, 2022

The service manager, Edwin Holmstrom, was very helpful in diagnosing and resolving a complex problem in my new electric car. More

by DSS
Recommend Dealer
Yes
Employees Worked With
Edwin Holmstrom
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Jan 15, 2022 -

Mac Haik Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

January 07, 2022

In the North Austin area, this service department really try to take care of their customers. Could be more transparent on the loaner vehicle policy. Service Dept should not be the deeming who is important More

by RGRYSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez has always been super helpful
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Jan 15, 2022 -

Mac Haik Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 06, 2022

Dave was awesome in ensuring that my recall was taken care of with minimal effort on my part More

by DMVAZQUEZ238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave in the Service team
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Jan 15, 2022 -

Mac Haik Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

January 05, 2022

Best place ever! I have been going for over 15 years. Amazing staff and quality work! More

by JHELSER83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman, Edwin Holmstrom
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Jan 05, 2022 -

JHELSER83 responded

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