Mac Haik Ford Lincoln - Service Center

Courteous and friendly of service advisor most of all it is quick service and car wash is quick service and car wash More

Horrible place for after purchase service/repair, I've Horrible place for after purchase service/repair, I've been trying for two years to get the tire pressure monitor system on a 2020 Lincoln Aviator Horrible place for after purchase service/repair, I've been trying for two years to get the tire pressure monitor system on a 2020 Lincoln Aviator that I bought Brand New repaired with absolutely no resolution to this date, I went in yesterday (10 Feb 2022) and spent 5 1/2 hours in an attempt to once again get that repaired along with two Safety recalls and for a standard service, I left with the standard service "almost" being completed (no cabin air filter replacement available), even though the appointment was scheduled months ago, giving them more than enough time to be prepared), they had no loaner vehicle even though I paid for the maintenance package that is supposed to provide one (3, 895 Dollars). Bottom line, Neither of the Safety Recalls were repaired, the Tire pressure system problem wasn't repaired even after 2 years and to top it off on the way home I got two more system messages, Driver's door now has a problem, and the Auto Hold no longer works, if that isn't enough, on the way home I took a left and the driver's door flew wide open. How's that for "Service" folks? The only good point was Robert Gonzalez who was doing his best to work through an impossible situation. They also have some sort of a deal with CARFAX that I fell for a couple of months ago, they'll send you an email giving you the minimum to maximum trade in on your vehicle, then after you waste your time driving out there and talking a salesman while they're "estimating" the value of your trade in you find out your trade in is worth $10.000 less than the promised "Minimum.' More

The Fast Lane is an added benefit to the service department. Shay has helped us several times and he is so knowledgeable and easy to work with. department. Shay has helped us several times and he is so knowledgeable and easy to work with. More

I will be finding another Ford dealer for service. Been going to this place for years. The last 3 times I have made an appointment only to get bumped with people showing up the day of and waiting. Also sti going to this place for years. The last 3 times I have made an appointment only to get bumped with people showing up the day of and waiting. Also still have the same codes/issue with the truck. More

The service staff is always friendly and meet you outside to greet you and provide great customer service. to greet you and provide great customer service. More

Excellent customer service in the Quick Lane portion of this dealer. Staff are helpful, accomodating, and honest about the needs of your car. I have consistently had good service here. this dealer. Staff are helpful, accomodating, and honest about the needs of your car. I have consistently had good service here. More

great service, shout out to the techs. Setting up the online appointment is a breeze, and working with the Service Team in the office is always a good experience. Thank you Shay, appreciate your help man online appointment is a breeze, and working with the Service Team in the office is always a good experience. Thank you Shay, appreciate your help man. More

Mac Haik, business as usual-Excellent.Greeted with a Mac Haik, business as usual-Excellent. Greeted with a good morning, timely service, greatly appreciated. Thanks Mac Haik, business as usual-Excellent. Greeted with a good morning, timely service, greatly appreciated. Thanks More

The service department was great, easy in and out and my truck was right when I got it back. truck was right when I got it back. More

It was a very good professional experience I would recommend them to anyone They were very professional and courteous recommend them to anyone They were very professional and courteous More