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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,426 Reviews
Call Service Center (512) 930-3673

2,426 Reviews of Mac Haik Ford Lincoln - Service Center

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March 16, 2022

Service was very professional . The repairs explained satisfactorily and my vehicle returned to me ahead of the promised time frame. Very happy More

by Mike49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman
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Mar 19, 2022 -

Mac Haik Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 15, 2022

It was an unplanned service to my warranty Escape Titanium Hybrid. Ford Covert could not help me and asked me to keep my vehicle for 2 weeks but MacHaik Ford could do it in less than 2 hours-same day More

by BEEHIVEWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2022 -

Mac Haik Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 15, 2022

Always doing a great work and good support from Sophia. More time waiting to get the service done. More

by FELUIZSCHAFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia from Service dept.
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Mar 19, 2022 -

Mac Haik Ford Lincoln responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 13, 2022

Mark Stepp is a trusted Service Writer who understands communication is key to customer success and he does it well. More

by KILEYFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2022 -

Mac Haik Ford Lincoln responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 11, 2022

I’ve always had very good service whenever a problem arose with my electric vehicle. Their service has been top notch. More

by NANDAN177GF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Holmstrom
Report | Print
Mar 12, 2022 -

Mac Haik Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

March 08, 2022

Service was reformed as requested in a timely manner. All my concerns were addressed, ver happy with the service provided. More

by JOSELUSA99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burgener
Report | Print
Mar 09, 2022 -

Mac Haik Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

March 08, 2022

I had an appointment for a oil change/tire rotation. It still took 2.5 hours for them to finish. What good is an appointment if it takes that long. More

by JEFFHELM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shay Piel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 05, 2022

The service department went above and beyond expectations. I definitely will return for either service or purchase. More

by TIMSIMPSON853@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert and the service manager
Report | Print
Mar 06, 2022 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

March 05, 2022

good experience. changed my oil and went over the ticket when it was time to pay. No complaints More

by jcornett1874
Recommend Dealer
Yes
Employees Worked With
Edwin Holmstrom
Report | Print
Mar 07, 2022 -

Mac Haik Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

March 05, 2022

The service department came through again for me. Five stars all the way. Thank you James Mains. More

by DD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Holmstrom
Report | Print
Mar 12, 2022 -

Mac Haik Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

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