Mac Haik Ford Lincoln - Service Center

The appointment was made online and confirmed online with an email as a follow up reminder. The waiting area was clean and coffee & water were provided. The Tech went over what work I had scheduled, gave me an email as a follow up reminder. The waiting area was clean and coffee & water were provided. The Tech went over what work I had scheduled, gave me an estimated time when the work would be completed and answered any questions I had. More

The service and customer service is fabulous. Everyone is very helpful and friendly. Sophie was amazing. She even followed up with me a few days later to see how everything was going with my Linc Everyone is very helpful and friendly. Sophie was amazing. She even followed up with me a few days later to see how everything was going with my Lincoln. More

Service from this dealership is fantastic. Always provides me the level of customer service I expect. Ensures that my vehicle is maintained properly and is up front with the cost of service an Always provides me the level of customer service I expect. Ensures that my vehicle is maintained properly and is up front with the cost of service and repair time estimates. More

Great service and friendly personnel at the front desk. Sophie helped me out this time. Sophie helped me out this time. More

Great customer service will definitely becoming back for the products and services they have to offer. the products and services they have to offer. More

My husband and I were driving across the country and due to a mishap, our Ford Edge needed to have the tires aligned and checked for any damage to the tires or the rims. All steps to complete the service we to a mishap, our Ford Edge needed to have the tires aligned and checked for any damage to the tires or the rims. All steps to complete the service were handled smoothly, efficiently and professionally. We were soon on our way again. More

Mac Haik had my truck for nearly one month and had not even began making repairs. After numerous calls, and assurances that the work will begin ‘Tomorrow’, I finally had to contact Ford Motor Company. I even began making repairs. After numerous calls, and assurances that the work will begin ‘Tomorrow’, I finally had to contact Ford Motor Company. It was only after contacting Ford did repairs begin. That is not good service, and it seems as though Mac Haik does not stand behind its product More

Went to Mak Haik for the Works Package. Efficient turn a round and a great price. There is always a line here when they open at 7:00 am. Arrive early if you don’t want to wait too long. Efficient turn a round and a great price. There is always a line here when they open at 7:00 am. Arrive early if you don’t want to wait too long. More

The service department most especially to Mr. Shay did his job on my vehicle very excellent. He did an awesome work, task and outstanding service. Shay did his job on my vehicle very excellent. He did an awesome work, task and outstanding service. More

Made an appointment for service/service was not completed/excuse given by employee was I wasn't here when order was made. No offer to complete service which was requested when appointment was made. completed/excuse given by employee was I wasn't here when order was made. No offer to complete service which was requested when appointment was made. And, by the way, still waited an hour for service to begin even though an appointment was made at least 2 weeks prior to visit. More