Mac Haik Ford Lincoln - Service Center

Was very impressed with JR's professionalism, knowledge and follow up. He kept me informed every step of the way. JJ and follow up. He kept me informed every step of the way. JJ More

First time at this dealership. Everyone was friendly and helpful. Had my car done in a decent time for not having an appointment. Everyone was friendly and helpful. Had my car done in a decent time for not having an appointment. More

Absolute clowns - PLEASE don't buy anything from them, or support them in any way. Absolutely unprofessional, unreliable, uncommunicative. Why the harsh review? How about a Lincoln dealer that refuses support them in any way. Absolutely unprofessional, unreliable, uncommunicative. Why the harsh review? How about a Lincoln dealer that refuses to service a Lincoln vehicle. Literally - as in they told me "we won't service your vehicle because you didn't buy it from us". However they were the ones who replaced the engine previously. Did I mention that the ENGINE on the $100k Lincoln Navigator had to be replaced? When it was less than a year old. Absolutely ridiculous. Lincoln is a joke. This dealership is an absolute cluster function. More

While they can schedule your service appointment, they don’t offer a shuttle or loaner service. They charge expensive diagnostic fees so beware of that. They also don’t thoroughly investigate or fix probl don’t offer a shuttle or loaner service. They charge expensive diagnostic fees so beware of that. They also don’t thoroughly investigate or fix problems - I had an issue they said they couldn’t duplicate literally happen when they brought my car around for pick up. It then took an hour to get someone to investigate. Finally something was done and the problem fixed. Likely finding another dealer for work. More

The dealership had my vehicle for 24 hours to complete two recalls. Neither recall was completed. No communication from the service department was ever made to me. I show it from my vehicle and they canno two recalls. Neither recall was completed. No communication from the service department was ever made to me. I show it from my vehicle and they cannot find it. It took 40 minutes to pick up my vehicle because the service manager had to get a story straight on why the service was not completed. It is the worst service experience I’ve Ever encountered in dealing with an automotive dealership. The general manager of the dealership contacted me and told me they “drop the ball “at this point my recalls have still not been fixed. More

All good, everything went well, good communication and service. Vehicle is well taken care. Issue is fixed. service. Vehicle is well taken care. Issue is fixed. More

Great experience start to finish. Mt service advisor Ryan Burgener was very helpful and the wait was shorter than I was told. Love this dealership and service department. Mt service advisor Ryan Burgener was very helpful and the wait was shorter than I was told. Love this dealership and service department. More

Great service department and friendly service staff always gets it right the first time very happy with the service department always gets it right the first time very happy with the service department More

Service personnel friendly and professional. Always helping me with care of Ford! Appreciate beverage selection while you wait for servicing . Always helping me with care of Ford! Appreciate beverage selection while you wait for servicing . More

Very Professional associates. Always Courteous and Pleasant staff. . Trusted Dealership. I would recommend without reservation. Always Courteous and Pleasant staff. . Trusted Dealership. I would recommend without reservation. More