Mac Haik Ford Lincoln

Out of towner received excellent service The service department staff went the extra mile to take wonderful care of me, and make sure that my vehicle was safe enough to drive back to TN after The service department staff went the extra mile to take wonderful care of me, and make sure that my vehicle was safe enough to drive back to TN after the holidays. I’m so grateful for their careful eye, and wonderful service. More

Excellent customer service Took my car to another dealer and was told that it would be several months to have my car fixed which was under factory warranty still at 31000 miles. Took my car to another dealer and was told that it would be several months to have my car fixed which was under factory warranty still at 31000 miles. The dealership refused to give me any assistance with a rental or loaner past 4 days. Called Jessie at MacHaik. She fixed me up and had my car fixed in 3 weeks all while using a loaner. More

Safety recall was done in less time than required. I made an appointment to have a safety recall taken care off and the job was done in about three hours instead of the four hours mentioned in the reca I made an appointment to have a safety recall taken care off and the job was done in about three hours instead of the four hours mentioned in the recall letter. MacHaik courtesy driver took me home then came and got me when the job was done. I appreciate the friendly service from everyone involved. More

Awesome place I absolutely loved working with the people at the dealership, they made the buying experience fun and exciting. Will definitely be coming back when w I absolutely loved working with the people at the dealership, they made the buying experience fun and exciting. Will definitely be coming back when we are ready for another vehicle. More

Truck inspection was thorough, quick, and professional. The employees are friendly, competent, and helpful. A review should not be based on the number of words. was thorough, quick, and professional. The employees are friendly, competent, and helpful. A review should not be based on the number of words. More

Very professional and friendly Informative on the vehicle I was interested in, helpful in making sure I understood how to operate everything and appreciative of my time during the h Informative on the vehicle I was interested in, helpful in making sure I understood how to operate everything and appreciative of my time during the holiday season. More

Good and quick. The service was quick and the employees were very nice and courteous. My only criticism would be what was playing on the TV. Not everyone wants to The service was quick and the employees were very nice and courteous. My only criticism would be what was playing on the TV. Not everyone wants to watch ESPN or news. More

Tire repair It took a three attempts to get my tire fixed at this location. I had road hazard and they plugged two hole (one trip) and the second on another trip. It took a three attempts to get my tire fixed at this location. I had road hazard and they plugged two hole (one trip) and the second on another trip. Each time a left within hours my tire was low again. On the third trip they finally told me it was a valve stem and it wasn’t covered by road hazard so this little piece of rubber cost me $68 bucks and hours of MY time running back and forth to this service station because I trusted they would take care of this tire the first time. I was proved wrong. In a previous service call a year or so again I had a oil drain plug stripped out. On another occasion I had my lug nuts in so tight that when I went to buy tires at Sams they couldn’t take them off. I came back to this station and bought tires there as a result. I’m done at this point using this facility. I’ve had to double back and loss MY time too many times. There is nothing Quick about a Quick Lane. You should really consider taking that name off your title. More

Love this place Great place Great service I have purchased from Mac Haik prior and now again. They have a great team and I have enjoyed working with all of them. Great place Great service I have purchased from Mac Haik prior and now again. They have a great team and I have enjoyed working with all of them. More

A/C repair My rest ac was acting up they were unable to fix the problem due to that fact it didn’t occur whole in shop. Delores the service representative is hel My rest ac was acting up they were unable to fix the problem due to that fact it didn’t occur whole in shop. Delores the service representative is helperful and polite. The only problem is it took over a week for the service depart to even look at at my car. I had loner but it is difficult to be without your own car. We have several children. More