Mac Haik Ford Lincoln | Page 472

Problem diagnosed quickly, recall work completed, Dropped it off Monday morning, received diagnosis that afternoon, repair and two recalls repaired by Tuesday morning.. Was kept aware of issues, notif Dropped it off Monday morning, received diagnosis that afternoon, repair and two recalls repaired by Tuesday morning.. Was kept aware of issues, notified when completed. More

awesome Alan was wonderful and very knowledgeable and bent over backwards to help me with every need I had--He is a valuable asset to the company--Tami Alan was wonderful and very knowledgeable and bent over backwards to help me with every need I had--He is a valuable asset to the company--Tami More

Awesome Great staff always do a great job getting me in and out in a timely fashion. Like that you can get the car washed at the same time Great staff always do a great job getting me in and out in a timely fashion. Like that you can get the car washed at the same time More

Expedition Purchase I was pleased with my experience purchasing an Expedition from Mac Haik and was favorably impressed by my salesman Doc.Leisy and my financial rep Jeff I was pleased with my experience purchasing an Expedition from Mac Haik and was favorably impressed by my salesman Doc.Leisy and my financial rep Jeff Von Christierson. Doc patiently explained the controls and settings to my wife and me.. More

Horrible dealership Do not waste your time coming here. Literally go to any other dealership in the city. You'll regret buying and servicing your car here Do not waste your time coming here. Literally go to any other dealership in the city. You'll regret buying and servicing your car here More

Easy professional transaction By far the most stress free car purchase I have ever been through. My wife loves her new Suburban. Thank you to Shaun and Joshua for the awesome cus By far the most stress free car purchase I have ever been through. My wife loves her new Suburban. Thank you to Shaun and Joshua for the awesome customer service. I will be back for my next truck purchase. More

Excellent Service The service department was very professional and dedicated to friendly service. They addressed all my concerns and completed the service very quickly The service department was very professional and dedicated to friendly service. They addressed all my concerns and completed the service very quickly. Having the sign showing the expected wait time is very helpful. More

Buying a car made easy! This was our seventh new car purchase we've made from Mac Haik and each buying experience gets better and better. We've dealt with Creighton Lynn for This was our seventh new car purchase we've made from Mac Haik and each buying experience gets better and better. We've dealt with Creighton Lynn for many years and this year in Creighton's absence, we dealt with Charlie Tisdale. and Rene Riojas. Great buying experience and customer service - top notch! We are return customers because of the quality of the product and the way we are treated at Mac Haik, Rene Riojas was most helpful and has been readily available after the sale to answer questions for us. Highly recommend! More

So glad I went for a second opinion! I bought my truck from Mac Hail(and glad I did) but moved to Brownwood after the purchase. I did buy the extended warranty too. Good thing. So my I bought my truck from Mac Hail(and glad I did) but moved to Brownwood after the purchase. I did buy the extended warranty too. Good thing. So my 2017 f250 blew a hose at 44k miles. I originally took the truck to the ford dealer in Brownwood. Their shop is as a disaster. Super messy and they told me my warranty DID NOT cover the problems and the repair would be $800 to replace 2 radiator hoses!! Good thing I took the truck back to Mac Haik. They were able to fix my truck using the extended warranty for only a $100 deductible. No questions asked. My rep Juan, was awesome and very attentive and when he had to step out on a personal issue another advisor stepped in seamlessly and my truck was completed exactly as requested. They were awesome and addressed every need I had. My ford truck will go nowhere else for service now!! Thank you Mac Haik for continuing to take great care of me long after the sale! More

James was very professional and helpful throughout. Had several issues that were easily detected and resolved, but had one that was elusive. Team was able to narrow this to an axle problem and correct. Had several issues that were easily detected and resolved, but had one that was elusive. Team was able to narrow this to an axle problem and correct. Thank You. More