Mac Haik Ford Lincoln

New Truck I appreciate the help and dedication Jessie made to me getting my new Ford. I brought my wife to get a new car and he had us leave with not just hers I appreciate the help and dedication Jessie made to me getting my new Ford. I brought my wife to get a new car and he had us leave with not just hers but mine as well. He was knowledgeable consistent and considerate to the needs we both expressed we were looking for in our new trucks and surpassed the expectation. We would recommend him over and over again. Thanks again More

Excellent salesman and service! Doc was AMAZING! He was very friendly, knowledgeable, and patient while I chose the perfect car for myself and my budget. He showed me several option Doc was AMAZING! He was very friendly, knowledgeable, and patient while I chose the perfect car for myself and my budget. He showed me several options and let me take my time making a decision. I never felt pressure or rushed in anyway. When it came time for financing he was very helpful in explaining the process and making me feel comfortable. When in finance with Darin, he was helpful and took his time to make sure I understood what I was getting and helped me pick the right things to make my new car perfect. More

Expedition Purchase I was able to purchase the SUV I wanted relatively easy. The finance man explained the additional warranties very well. After the purchase the salesm I was able to purchase the SUV I wanted relatively easy. The finance man explained the additional warranties very well. After the purchase the salesman (Doc) patiently explained the features and set up to my wife and I.. More

Friendly and accomodating We showed up early on a Wednesday morning with our 4 year old in tow. Kevin made us feel right at home and was very personable. As time went on I need We showed up early on a Wednesday morning with our 4 year old in tow. Kevin made us feel right at home and was very personable. As time went on I needed to get to my job in Austin and despite all of the dealerships best efforts I was a bit late but it was totally worth it... we LOVE our F250 and the folks at Mac Haik!!! Thank you again for everything and all the best always. Jake & Leesalyn More

New tires Other companies don’t charge extra for road hazard. But went with quick lane because of convience of being a cross the street. Otherwise would have we Other companies don’t charge extra for road hazard. But went with quick lane because of convience of being a cross the street. Otherwise would have went with someone else. But Shay was very friendly and helpful. More

175,000 Miles and Still Going Strong I just had my Expedition in for its 175,000 mile service. My Service Advisor over the past 10 years, Julie Nichols, is their "secret weapon". Julie is I just had my Expedition in for its 175,000 mile service. My Service Advisor over the past 10 years, Julie Nichols, is their "secret weapon". Julie is super friendly, communicates all information in a timely basis, and provides honest information. More

Very Pleased Service was excellent with lots of friendly people. We are very please with the results. Would gladly use the service again. Also a follow-up phone ca Service was excellent with lots of friendly people. We are very please with the results. Would gladly use the service again. Also a follow-up phone call ! More

It was a great experience. We traded our Honda Accord for a Ford Expedition. We needed something bigger. We love our new to us car! Thank you for helping us. We traded our Honda Accord for a Ford Expedition. We needed something bigger. We love our new to us car! Thank you for helping us. More

We bought a Ford Truck at a very good price. We worked with Sales Manager Charlie and our Salesman was Isaac. He was very accommodating and made every effort to get me what (this demanding shopp We worked with Sales Manager Charlie and our Salesman was Isaac. He was very accommodating and made every effort to get me what (this demanding shopper) wanted. Price was right. More

Quality of used cars Bought a used suburban on 2/13 On 2/14 took it back because A/C did not work Clark went above and beyond in providing me with a loaner thru all the Bought a used suburban on 2/13 On 2/14 took it back because A/C did not work Clark went above and beyond in providing me with a loaner thru all the issues and is truly a great associate. Down the suburban for a couple of days while they replaced the compressor. Pick the suburban back up and while driving over the. Next couple of days noticed an odd noise. Took it back to Clark and again got me a loaner and sent suburban to service. Couple of days later received a call from Hewlett Chevrolet stating they had my suburban and would be addressing the issue for Mac Haik. On 3/3 received a call from Hewlett that suburban was ready for pick up and they had to replace all valves and lifters on passenger side. So went to pick it up and also went by Mac haik to speak to Jose after Clark had called me and let me know my payoff came up 250 short and they took the money out of his, used car manager and Jose check and asked if I could pay the shortage. It’s money I owed and felt bad for Clark for all that he has done for me. So went in to pay Jose and I also asked what kind of deal I could get on a extended warranty since I have all ready had two majors services done. He said he would check and email me with pricing. Still has of 4/3 I haven’t received anything from Jose. I have been in communication with Clark asking him the same thing and he has yet to here from Jose from what I know. I have gotten pricing from his finance guy from hutto but when inmentioned Jose was going to get me the best deal he could he said let me reach back out to Jose. So here I am now with no response from Jose and Suburban is now making another noise from inside engine bay. Not sure what to do from here. More