Mac Haik Ford Lincoln

Service for 2013 MKZ Service representative was very professional, courteous, and accommodating. He insured that I was made aware at every step of the process, and that I Service representative was very professional, courteous, and accommodating. He insured that I was made aware at every step of the process, and that I was knowledgeable of what was suggested and that I decided if I wanted it to be done. More

A+ Customer care The service is Top Notch, & the kind & friendly customer care as well. No need to go to any other Ford dealership in the area. Overall great experienc The service is Top Notch, & the kind & friendly customer care as well. No need to go to any other Ford dealership in the area. Overall great experience. More

F150 was in 12 days for service work and 2 recalls. My F150 was in 12 days for service work for a leaking oil pan and 2 recalls. 12 days is way too long and 1 of the recalls was not even completed, as My F150 was in 12 days for service work for a leaking oil pan and 2 recalls. 12 days is way too long and 1 of the recalls was not even completed, as the Transmission show "was backed up". Truck was dropped off July 8th and picked up on July 19th. Truck was not even looked at until July 17th. What is the reasoning to SCHEDULE services if you are not able to work on truck for 9 more days? If a longer vehicle is not going to be provided, this timeline is not acceptable. Landon Parks the service advisor was professional and kept me in the loop, so that was appreciated. More

Excellent Service Used the quick lane for oil change and vehicle checkup. Omar was very professional and provided top notch customer service. The service was complete Used the quick lane for oil change and vehicle checkup. Omar was very professional and provided top notch customer service. The service was completed in a timely manner and the service center atmosphere was comfortable and friendly. More

Excellent Managment I took my vehicle for service but had lingering issues after the visit. I spoke to the service manager and on a return visit received excellent servic I took my vehicle for service but had lingering issues after the visit. I spoke to the service manager and on a return visit received excellent service and issues were fixed or a plan in place to fix them. More

Professional and Efficient Sales Experience I stopped at a few Ford dealers. Mac Haik was the most professional and efficient process leading to a very acceptable offer. They understood my nee I stopped at a few Ford dealers. Mac Haik was the most professional and efficient process leading to a very acceptable offer. They understood my needs, answered my questions, and followed up on every aspect quickly and thoroughly. They valued my time and made me feel good about being there. Scott Tell did an outstanding job of making sure the sales team knew their customer and that they were taken care of. I was also impressed with how organized their inventory was compared to other dealers who couldn't find keys or even find where a vehicle was located. Waiting for a finance manager was lengthy but overall it was an efficient process. More

Smooth, prompt state inspection! Prompt courteous attention handled by the service reps. Received my state inspection promptly! Mac haik service staff also made a quick adjustment to Prompt courteous attention handled by the service reps. Received my state inspection promptly! Mac haik service staff also made a quick adjustment to my computer system. Mac Haik quick lane has handled all service for my Mercury Mariner since I purchased it from them! Very happy senior citizen! More

Expedition purchase Would highly recommend Mac Haik! It was a great overall experience. Everyone was friendly, professional and accessible. I will purchase my next vehicl Would highly recommend Mac Haik! It was a great overall experience. Everyone was friendly, professional and accessible. I will purchase my next vehicle here too More

5 Stars Wonderful, friendly service! Shay was especially helpful. I purchased my new car there and the service under warranty has been great! They even pro Wonderful, friendly service! Shay was especially helpful. I purchased my new car there and the service under warranty has been great! They even provide coffee and pastries while you wait. I wouldn't go anywhere else. More

helpful and efficient New service advisor, very nice. He went the extra mile to take care of my car and get a loaner car for me to drive. New service advisor, very nice. He went the extra mile to take care of my car and get a loaner car for me to drive. More