Mac Haik Ford Lincoln

175,000 Miles and Still Going Strong I just had my Expedition in for its 175,000 mile service. My Service Advisor over the past 10 years, Julie Nichols, is their "secret weapon". Julie is I just had my Expedition in for its 175,000 mile service. My Service Advisor over the past 10 years, Julie Nichols, is their "secret weapon". Julie is super friendly, communicates all information in a timely basis, and provides honest information. More

Very Pleased Service was excellent with lots of friendly people. We are very please with the results. Would gladly use the service again. Also a follow-up phone ca Service was excellent with lots of friendly people. We are very please with the results. Would gladly use the service again. Also a follow-up phone call ! More

Expedition Purchase I was able to purchase the SUV I wanted relatively easy. The finance man explained the additional warranties very well. After the purchase the salesm I was able to purchase the SUV I wanted relatively easy. The finance man explained the additional warranties very well. After the purchase the salesman (Doc) patiently explained the features and set up to my wife and I.. More

It was a great experience. We traded our Honda Accord for a Ford Expedition. We needed something bigger. We love our new to us car! Thank you for helping us. We traded our Honda Accord for a Ford Expedition. We needed something bigger. We love our new to us car! Thank you for helping us. More

We bought a Ford Truck at a very good price. We worked with Sales Manager Charlie and our Salesman was Isaac. He was very accommodating and made every effort to get me what (this demanding shopp We worked with Sales Manager Charlie and our Salesman was Isaac. He was very accommodating and made every effort to get me what (this demanding shopper) wanted. Price was right. More

Quality of used cars Bought a used suburban on 2/13 On 2/14 took it back because A/C did not work Clark went above and beyond in providing me with a loaner thru all the Bought a used suburban on 2/13 On 2/14 took it back because A/C did not work Clark went above and beyond in providing me with a loaner thru all the issues and is truly a great associate. Down the suburban for a couple of days while they replaced the compressor. Pick the suburban back up and while driving over the. Next couple of days noticed an odd noise. Took it back to Clark and again got me a loaner and sent suburban to service. Couple of days later received a call from Hewlett Chevrolet stating they had my suburban and would be addressing the issue for Mac Haik. On 3/3 received a call from Hewlett that suburban was ready for pick up and they had to replace all valves and lifters on passenger side. So went to pick it up and also went by Mac haik to speak to Jose after Clark had called me and let me know my payoff came up 250 short and they took the money out of his, used car manager and Jose check and asked if I could pay the shortage. It’s money I owed and felt bad for Clark for all that he has done for me. So went in to pay Jose and I also asked what kind of deal I could get on a extended warranty since I have all ready had two majors services done. He said he would check and email me with pricing. Still has of 4/3 I haven’t received anything from Jose. I have been in communication with Clark asking him the same thing and he has yet to here from Jose from what I know. I have gotten pricing from his finance guy from hutto but when inmentioned Jose was going to get me the best deal he could he said let me reach back out to Jose. So here I am now with no response from Jose and Suburban is now making another noise from inside engine bay. Not sure what to do from here. More

Great sales and finance team Overall my experience was good. Kevin and John treated my wife and I with courtesy and respect. Some confusion with the add on trailer mirrors and the Overall my experience was good. Kevin and John treated my wife and I with courtesy and respect. Some confusion with the add on trailer mirrors and the truck not being wired for their full use, but I’ll live with it. Maybe more training and product knowledge when it comes to selling add ons. More

Great experience at Mac Haik buying a new F-150 Everything was outstanding in our (Micheal & Sherrill) recent sales experience. Entry to MacHaik through the USAA Auto Buying program proved to be eas Everything was outstanding in our (Micheal & Sherrill) recent sales experience. Entry to MacHaik through the USAA Auto Buying program proved to be easy without hassle. The sales consultant "Shaun" was the best have ever dealt with in almost 50 years of auto ownership. He understood the USAA Buying service and worked with us through the process most efficiently. Not only was Shaun very professional and helpful in our selection of a new vehicle, he is a very personable guy and is actually fun to work with; this made the selection and buying experience one with good memories. Similarly with the finance consultant, "Josh," the paperwork process was smooth, without pressure Josh was very efficient in working with our lender to seal the deal. We found both Shaun and Josh to be very professional. Thanks to Mac Haik Ford Lincoln of Georgetown Texas for an outstanding sales and finance staff. More

Wonderful first time car buying experience! We have been "looking" for our car for a while now, have been to other dealers, dealt with other salesmen and managers, and none of them have ever mad We have been "looking" for our car for a while now, have been to other dealers, dealt with other salesmen and managers, and none of them have ever made us feel very good about moving forward. That all changed when we visited Mac Haik in Georgetown, Shaun greeted us at the door, and promptly introduced himself to our pup (the most important member of our family) so instantly we felt better about the whole thing. We had done the research, and knew what we were looking for, but when we couldn't decide on which color Shaun parked the 2 options side by side so we could make the best decision. From the moment we walked in the door we felt comfortable and were so impressed with Shaun's passion for cars and customer service. We will for sure be back and will recommend anyone looking to go visit Shaun at Mac Haik in Georgetown! More