Mac Haik Ford Lincoln

Oil change Omar did the intake paperwork and when the work was completed he personally escorted me to my vehicle. He took the time to help me navigate some of t Omar did the intake paperwork and when the work was completed he personally escorted me to my vehicle. He took the time to help me navigate some of the features on my truck that I had questions about, e.g. automatic windshield wipers. His courteous behavior and willingness to help is much appreciated. More

A Great Buying Experience I was purchasing a vehicle for my daughter-in-law and my grandkids. Jesse is very honest, friendly and knowledgeable. He was very helpful when I first I was purchasing a vehicle for my daughter-in-law and my grandkids. Jesse is very honest, friendly and knowledgeable. He was very helpful when I first spoke with him on the phone. Transaction was extremely fast and took less than an hour. The price was amazing. Well worth the 45 min drive from Fort Hood. I highly recommend this dealership. When you call or go there, ask for JESSE! More

Mark Stepp was 100% customer service. He worked to get me in at a convenient time for me, and helped me by locking my vehicle up in a secure place when I could not return that afternoon to He worked to get me in at a convenient time for me, and helped me by locking my vehicle up in a secure place when I could not return that afternoon to pick up my vehicle. More

Very Happy Salesman deserves 5 stars, easy to talk to and do business with. Would like to thank the entire sales team for taking care of me. The only reason I po Salesman deserves 5 stars, easy to talk to and do business with. Would like to thank the entire sales team for taking care of me. The only reason I posted 4 instead of 5 stars is it took longer than expected for the detail shop to prep my vehicle. More

Good quality reliable and friendly I’ve been going to Mac Gail ford Georgetown for 11 years. The service has never failed me Julie has treated myself & my family very well. I have never I’ve been going to Mac Gail ford Georgetown for 11 years. The service has never failed me Julie has treated myself & my family very well. I have never / ever had to take any of my vehicles back due to bad service. They perform the job right the first time. More

Mac Haik service center excellence! I am very happy with Mac Haik’s vehicle service center! Never had a bad experience when going there for my vehicle service needs. It starts with the g I am very happy with Mac Haik’s vehicle service center! Never had a bad experience when going there for my vehicle service needs. It starts with the great customer service team ready to greet me as I drive up, gather information and begin the diagnostic process. Thank you. Over the years I have built a relationship and trust with one service advisor in particular, Jason Norman. It is nice to know he will be there for me when needed. All I have to do is call make an appointment (recommended) or show up occasionally, give him my keys, chat for 5 min, head off to work and know my vehicle will be returned fixed! Thank you Jason. As for the mechanics behind the scenes...great work as well. They are very professional, care about their work and never return my vehicle covered in greasy fingerprints! Thank you all! More

Great Customer Service They stay super busy here, so expect to wait, but they're really good at communicating what they are doing and what it will cost, and asking before ad They stay super busy here, so expect to wait, but they're really good at communicating what they are doing and what it will cost, and asking before adding anything on. Everyone is super friendly, and I never felt any pressure. I also appreciated that I was treated with respect, and they answered my questions without being condescending. More

Great customer service, no pushy sales people and fair price I was dreading the thought of purchasing a new vehicle and dealing with pushy sales people trying to convince me to buy something I didn't want. I tol I was dreading the thought of purchasing a new vehicle and dealing with pushy sales people trying to convince me to buy something I didn't want. I told Shaun exactly what we wanted and that's exactly what he showed us. He offered us options but didn't push us to buy anything more than we wanted. The whole process was quick and painless from getting the car detailed to the finance paperwork. We will be back the next time we have to buy another vehicle! More

We love our new Truck!!! This is one of my best experiences I ever had with a dealership myself and my wife were treated with respect. Our salesman Doc was kind and courteous This is one of my best experiences I ever had with a dealership myself and my wife were treated with respect. Our salesman Doc was kind and courteous and made sure we were very comfortable with our buying experience. He had such a good attitude. He made sure we were comfortable the whole time. I would definitely recommend Doc to anyone who is looking to buy a vehicle at Mac Haik Ford!! Go see Doc!! I will definitely go see him the next time I am ready to buy another vehicle!! Thanks Doc!!! More

3rd row seat repair Brought the truck in to have 3rd row seat fixed. It broke in less than a month of owning the brand new car. A courtesy vehicle was provided. Service w Brought the truck in to have 3rd row seat fixed. It broke in less than a month of owning the brand new car. A courtesy vehicle was provided. Service was complete in 8 days with 2 separate parts orders had to be made. The service department is the only part of Mack Haik I would recommend to others. More