Mac Haik Ford Lincoln

If I could give NO stars, I would I brought a vehicle in for servicing in which they didn't want to work on and honor manufacturers warranty. My service writer brought the Service Mana I brought a vehicle in for servicing in which they didn't want to work on and honor manufacturers warranty. My service writer brought the Service Manager in to discuss with me in which they told me I would have to pay for charges for work done if Ford didn't reimburse them! The vehicle was new and these problems were there when it got delivered. The last straw was when they told me I caused damage to the center console (the material bubbled up in a blob and looked like grease). I wiped off said grease with a napkin, only to realize it was the material that peeled off. They said I used a chemical on it which caused it to happen... Then why didn't the whole thing peel up? Bottom line, I would go elsewhere unless you are ready to potentially get taken advantage of. Final straw? there were 3 things they didn't address (stuck traction switch, rattling door panel and rubber grommet in bed that wouldn't stay in.) When I called them out on the rubber grommet, they replaced the part but refused to write the service up to avoid having me get a survey to review them!! I did call Ford and file a formal complain and will be off to the BBB next. More

Great experience! The overall service that was supplied to us from Service rep to Financial rep was exceptional. Why go anywhere else? We are very please with our new t The overall service that was supplied to us from Service rep to Financial rep was exceptional. Why go anywhere else? We are very please with our new truck and will recommend Mac Haik to all!! Rene Riojas thank you again !! More

Phenomenal Experience at Mak Haik Ford in Georgetown Rod Bailey was absolutely one of the best salesmen we have ever worked with and I would categorize our overall experience as a true pleasure. My wife Rod Bailey was absolutely one of the best salesmen we have ever worked with and I would categorize our overall experience as a true pleasure. My wife and I don't enjoy car shopping, but Rod and team at Mac Haik in Georgetown provided and enjoyable car buying experience. Rod is a very low pressure salesman and took the time to answer all of our questions and made sure we understood everything. I would and will buy from them again. I highly recommend it!! Cheers, Sean B More

Great service. Super nice service advisor. I had a great experience with Mac Haik Ford Lincoln in Round Rock location. The employee is super nice and explains everything clearly, Even though my I had a great experience with Mac Haik Ford Lincoln in Round Rock location. The employee is super nice and explains everything clearly, Even though my car is an 8-year-old car, but they fixed everything to make it like a new car to me. They've done the best service and very faithful. More

Mac Haik Ford Lincoln is the best. I have been through all types of automobiles and sales persons in my 83 years and your organization is the best. My wife and I love our Ford automobi I have been through all types of automobiles and sales persons in my 83 years and your organization is the best. My wife and I love our Ford automobile and will no doubt spend the years ahead with only a Ford vehicle. I took my Ford to your Service Department this week for a 6000 mile service and the folks that work there are excellent. I appreciate the excellent sales department and the vehicle service that you have and how the workers are so nice and helpful. Thank you and I will be back when my Ford Automobile reaches 12,000 miles. More

Great experience This is the second time we've driven to Georgetown from Killeen to purchase a vehicle. The experience was, once again, the best. No pressure, just a This is the second time we've driven to Georgetown from Killeen to purchase a vehicle. The experience was, once again, the best. No pressure, just a sincere effort to make my experience memorable and, most likely, resulting in another trip when a need my next vehicle. More

GREAT SERVICE I spoke to Scott Tell on the Dodge Ram I just purchased and I could not be happier I received a fantastic deal on my trade in and on then purchase of I spoke to Scott Tell on the Dodge Ram I just purchased and I could not be happier I received a fantastic deal on my trade in and on then purchase of my new vehicle . My family and I have purchased 7 vehicles from Mac Haik Ford in the last 11 years and we will continue to purchase our vehicles there in the future . More

Shuttle communication Service on my car was good as usual, however I I didn’t appreciate the lack of communication as to #1 when my car would be ready, #2 when/if the shut Service on my car was good as usual, however I I didn’t appreciate the lack of communication as to #1 when my car would be ready, #2 when/if the shuttle was on its way. I also didn’t get a new sticker for my services that tells me when I am due for the next service. More

Vehicle purchase Purchased vehicle in a timely manner, no issues at all and was well taken care of. Would recommend to friends and family for a vehicle purchase. Purchased vehicle in a timely manner, no issues at all and was well taken care of. Would recommend to friends and family for a vehicle purchase. More

Great staff and really care and listen to the customer. At Mac Haik the staff makes you feel right at home. Very outgoing and caring. Everyone was very courteous and made our shopping experience a great one At Mac Haik the staff makes you feel right at home. Very outgoing and caring. Everyone was very courteous and made our shopping experience a great one. Morgan in finance is awesome! He made things so easy. Thank you. More