Mac Haik Ford Lincoln

I was greeted warmly by Paul and shown cars that I asked to see. All my questions were answered readily, and that helped me determine that the car I was orginally interested in was not the car I really wan to see. All my questions were answered readily, and that helped me determine that the car I was orginally interested in was not the car I really wanted to buy. I asked to drive the Lincoln MKX, and drove the limited addition. THIS was MY car!!! I love wood, and the beautiful wood choices had my head swimming. I was unhappy that it only came in black. How dull and boring! I found out that the model just under the limited had all the bells and whistles I wanted, and I could get it in most any color offered by Lincoln. Now we're cooking! I brought my family up to get their opinion on my choice of cars and to help me pick a color. My Son -in-law found my car color, which we dubbed "chocolate with sprinkles". Being a chocolate addict, that's the one I chose. I think it's formal name is "earth", or something grungy like that. I like our name better! I must admit, I didn't do any of the price negociating. My son-in-law did it for me. I just agreed and signed papers! Poor Paul, I think we may have overwhelmed him a bit, but he was great to work with! I am a "soon to be 66" year old young lady, and I want you to know that I have enjoyed my car, the dealership, and mostly working with such a terrific young man like Paul. My car was the third one he sold the day I bought mine. WOW! More

Paul was great to deal with, he went above expectations when the truck I had ordered became unavailable. He kept me updated on the search for a replacement F-150. In the end I got the truck I expected. when the truck I had ordered became unavailable. He kept me updated on the search for a replacement F-150. In the end I got the truck I expected. More

I was looking for a F150 with the new Ecoboost engine. In the end Mak Haik had both what I was looking for and the best price I was quoted. Paul made the whole process smooth and simple. I made an appoi In the end Mak Haik had both what I was looking for and the best price I was quoted. Paul made the whole process smooth and simple. I made an appointment with him in advance and when I arrived everything was ready to go as expected. Paul made the car buying experience a pleasure and I would definitely work with him again for any future car buying needs I have. More

The worst dealership I have ever been to visit. Had a deal complete done Price, Trade value, and Credit app completed and approved. Dealerhip could the truck ready for delivery and then never contacted deal complete done Price, Trade value, and Credit app completed and approved. Dealerhip could the truck ready for delivery and then never contacted me the next day. I am guessing they they did the old bait and switch. I am completely at a lose as to what happened. I would highly recommend going somewhere else to uchase a vehicle. More

Having both good and poor car dealer experiences in the past, we did our homework and made loan arrangements with our own lender before contacting any dealers. The internet offers a variety of different we past, we did our homework and made loan arrangements with our own lender before contacting any dealers. The internet offers a variety of different websites that provide you with resources for market research including pricing and consumer reviews. When we decided that we wanted to buy a new vehicle we found that this dealer offered internet pricing that our local dealer couldn't match. We confirmed through multiple phone conversations with their sales staff that they had the specific vehicles we were interested in and guaranteed the advertised pricing. To quote the salesman "you have my word." They offered an estimated value for our trade-in which, while it was lower than the trade it value in KBB or NADA, we considered a decent jumping off point. When we arrived we were quickly handed off to a different sales person. They were unable to locate the specific truck we had been promised. There was an identical vehicle with exactly the same options and MSRP but they were unable to meet the advertised pricing we had been quoted for the vehicle they couldn't find. We found this suspicious since the truck matched down to the very last detail including color. The offer they made for our trade was insulting. Again, we arrived with no illusions of getting exactly what KBB or NADA indicated we SHOULD get for our trade, but we were offered 40% below KBB and well below what the salesperson had estimated. Throughout the experience, their salestaff blatantly lied to us and left us feeling jaded and frustrated at the idea of buying a new car. We came to them with basically cash in-hand and ready to leave in a new car. They lost our current and future business that day. These guys are unethical and shady and it would be good to see some consumer protections in place to keep sharks like this out of the car-buying waters. More

I bought a truck for the second time from Mac Haik Ford and will continue to do so. Every experience has been a good one. I was working out of the country and custom ordered a F-250 from the factory throug and will continue to do so. Every experience has been a good one. I was working out of the country and custom ordered a F-250 from the factory through Mac Haik Ford in Georgetown. With the help of salesman David Ward it was a breeze. All the paperwork was overnighted to me with step by step instructions on what needed to be filled out. I'm back in Texas now and loving my new truck! Also they have an excellent service department. I've been going to service advisor Julie Nichols for a couple of years now. She is very professional and knowledgeable. Doing business with Mac Haik Ford in Georgetown has always been a great experience. More

We bought a car different than the one we were looking at. The first price they quoted was the online price, but then they said a higher price. Mark then goes to the so-called boss coming back with the o at. The first price they quoted was the online price, but then they said a higher price. Mark then goes to the so-called boss coming back with the offer that we were originally told and same as the online price. Mark says the boss had already lowered, thus saying the online price. I wrote both asking about this, but neither one was honest enough to reply. Being lied to is not honest business and something others need to watch out for. Yes, I signed the papers but sent an email as when I returned home and was able to confirm my suspicions. I said it may have been an oversight, but when they will not reply to my emails, it makes me believe that they are liars and crooks. In 2 years we wanted to buy a new vehicle, but my wife and I will for sure look for our next vehicle at another location. Low life is low life, and I think that is what the two are. Watch out for liars if you do decide to look there for a vehicle. More

I was originally working with another Ford dealer in town to locate a 2011 Ford F-150. After a week with no results from the other dealer, I emailed Mac Haik Ford late on a Friday afternoon. Within 15 minu to locate a 2011 Ford F-150. After a week with no results from the other dealer, I emailed Mac Haik Ford late on a Friday afternoon. Within 15 minutes, I received a call from David Ward and he began working on finding a truck. David located the truck that I wanted and we made an appointment for a test drive on Saturday afternoon. In just a few hours on Saturday, David showed me the truck, worked with me on the price and my trade-in and I went home with a new truck that night. David was very professional and easy to work with and went out of his way to make the transaction easy. He went over the features of the new truck very thoroughly and made sure I was happy with everything about the sale. I would highly recommend David to anyone looking for a new Ford car or truck! More

had a coupon for an oil change- it was a good deal and the staff was friendly. I wasn't sure where the place was, but i called and found out that it was close to the highway and easy to get to. there w the staff was friendly. I wasn't sure where the place was, but i called and found out that it was close to the highway and easy to get to. there was no line when i got there, so the wait was short. More

I enjoyed working with Paul and he was very accomodating to my schedule. We went back and forth on different trucks until I found the one I wanted. I visited the dealership at least four different times t to my schedule. We went back and forth on different trucks until I found the one I wanted. I visited the dealership at least four different times test driving different vehicles and determining what options I really wanted. I ended up buying the truck. More