Mac Haik Ford Lincoln

Easy and successful Trevor in service was excellent. From setting up my appointment to servicing my vehicle he was professional and provided me with timely updates. The p Trevor in service was excellent. From setting up my appointment to servicing my vehicle he was professional and provided me with timely updates. The problem was resolved (for now). I was told on Friday that a new Touchscreen was ordered for my vehicle and wouldn’t arrive until Monday. And when my car was delivered back to me Monday afternoon I found out the part was NEVER replaced. And I was not told about this. I had to call when I received the service papers on my car and discovered it myself when it was delivered back to me. I should have been informed of this. The concierge service was excellent. More

Rinky-dink experience - plain and simple! Assigned two sales people that didn't know what they were doing. From the handshake to the paperwork, bad, bad, bad. They did know how to get the keys Assigned two sales people that didn't know what they were doing. From the handshake to the paperwork, bad, bad, bad. They did know how to get the keys to the vehicles I wanted to test drive though. Maybe the guys were new to car sales, they didn't indicate that and if so, why wasn't a seasoned sales person assigned to help them to help close the deal. I'm not blaming them, I feel sorry for them, shame on the dealership! Come-on if you're going to sell cars, know something about them besides having four wheels, a steering wheel and press the gas pedal! It guess that's the way booming Austin/GT/RR car businesses operate today; so arrogant they don't need to train their sales people to sell the product - jeez...... I did end up with the vehicle I wanted and some decent entertainment through out the process. I hope Mac Haik sees this. More

Rapid repair Incredibly diligent and aggressive in making sure my repair happened quickly. Took the extra step and found ways to save me money. Job well done! Incredibly diligent and aggressive in making sure my repair happened quickly. Took the extra step and found ways to save me money. Job well done! More

Super Great dealership with employees that know their business and offer great customer service. They are always willing to help with what ever situation y Great dealership with employees that know their business and offer great customer service. They are always willing to help with what ever situation you have. Keep up the great work. Harold Dean More

I won’t be coming back. It took 6 wks to schedule the work. Another 3wks to complete it, and I need to come back AGAIN because they replaced the wrong item and charged me for it. They claimed it was dama work. Another 3wks to complete it, and I need to come back AGAIN because they replaced the wrong item and charged me for it. They claimed it was damaged, but couldn’t produce the part they removed to prove it needed replaced. After all of this, they’re ‘covering’ the part that they should have replaced to start with. How thoughtful, huh? I’m not going to deal with these folks anymore. It’s not worth the time, stress, or headache. More

Tobi at mak Haik Georgetown was amazing!He was great at Tobi at mak Haik Georgetown was amazing! He was great at showing and finding me the best deals. I i i i i i i i Tobi at mak Haik Georgetown was amazing! He was great at showing and finding me the best deals. I i i i i i i i More

Great The staff were extremely helpful, friendly, and got me exactly what I needed at a decent price. They met the needs for what I needed. I had had a crum The staff were extremely helpful, friendly, and got me exactly what I needed at a decent price. They met the needs for what I needed. I had had a crumby experience with a previous dealer, not with Ford, experiencing a bit of discrimination. So having come to Mac Haik, they truly provided a great experience. I definitely recommend More

2019 Bullitt I shopped around Austin, but this dealership is the best in the central Texas. Their selection of Mustangs are amazing with great options. The sales I shopped around Austin, but this dealership is the best in the central Texas. Their selection of Mustangs are amazing with great options. The sales people are the friendliest. More

Fantastic! We had a fantastic experience from the sales to the financing. We arrived at the dealership and our paperwork was all ready. Thanks Art and Dillon! We had a fantastic experience from the sales to the financing. We arrived at the dealership and our paperwork was all ready. Thanks Art and Dillon! More

These people have the best selection on performance trucks From the moment we started talking to our sales rep things were great. Started off due to the inventory of performance trucks. This was followed up by From the moment we started talking to our sales rep things were great. Started off due to the inventory of performance trucks. This was followed up by great service and good value for my trade. Very important that we felt like this was a good value. Issac was a Professiknal and listened to me from the start and found exactly what I was looking for. Shannon in Finance was nice and easy to work with as well. Overall great experience. More