Mac Haik Ford Lincoln

Car trouble is the pits. But, when the service people are so nice.. it really helps! Thanks to service advisor Val .. and shuttle driver David! Go Ford! so nice.. it really helps! Thanks to service advisor Val .. and shuttle driver David! Go Ford! More

The Service Tect. handled the service very professionally. Had two suggestions which i appreciated and had done. The wait was very long (about 3 hrs.) however, we needed to have the inspecti professionally. Had two suggestions which i appreciated and had done. The wait was very long (about 3 hrs.) however, we needed to have the inspection done including the annual service in order to get our license plate. Even though it was a long wait, he handled the process very well. i do not remember his name. More

Perfect experience from start to finish .Isaac helped make this one of the best experiences ever. I loved my previous Lincoln and my new Lincoln even more ! I will definitely recommend going to Mac Haik make this one of the best experiences ever. I loved my previous Lincoln and my new Lincoln even more ! I will definitely recommend going to Mac Haik to get your next vehicle for a great deal and experience. More

I cannot believe that this dealership is still in business! I bought a 2012 Ford Expedition El from Mac Haik Ford and since it was used and had a rebuilt engine since the original one was blown so they talked m I bought a 2012 Ford Expedition El from Mac Haik Ford and since it was used and had a rebuilt engine since the original one was blown so they talked me into buying a $3,500 basic warranty to cover the engine and transmission. Went the engine started to barely run, I took it back to them on January 14th 2020. I must have been on the phone with their Service Manager, Ford Customer Service Center and all the way up to Ford's Extended Warranty Customer Service Center for over an entire MONTH and all of these centers REFUSED to cover 1 penny of the repair costs even though the problem was a faulty ignition module that caused FOUR engine coils to fail. I couldn't believe it and had to pay the full repair bill and they kept every cent of my $3,500!!! Moreover, my truck was not fixed until February 14th 2020 one full month after I sent it there. The absolutely worst treatment I have ever had ANYWHERE!!! More

Best service possible! We had a small emergency our house, wife went to go to work and the Lincoln was 'dead'. Usually not a problem but went to start the 2nd vehicle and th We had a small emergency our house, wife went to go to work and the Lincoln was 'dead'. Usually not a problem but went to start the 2nd vehicle and that was 'dead' too. Panic call to my favorite service reps, Sandy and Patrick. No problem, get here as soon as you can and we'll take care of you. True to form, the team came through and before mid-after noon everything was working just fine and I was back on the road. More

Great service and very responsive to questions. Christal did a great job keeping us informed throughout the process and was very accommodating. Turn around time and very responsive to questions. Christal did a great job keeping us informed throughout the process and was very accommodating. Turn around time was quicker than expected. More

Great Quick Service As I emailed and discussed with the dealership earlier, the purchasing of the vehicle went great. Simple, quick no problems. Out only issue was with As I emailed and discussed with the dealership earlier, the purchasing of the vehicle went great. Simple, quick no problems. Out only issue was with the group performing "make ready." As I have discussed with the dealership, the make ready group left zip ties on the windshield wipers and worst left a razor blade in the passenger seat. More

Retuning Roush package Jerod was great. He set up a time for me to bring in my truck. He called me as soon as the car was ready. Great communication and service. I mad Jerod was great. He set up a time for me to bring in my truck. He called me as soon as the car was ready. Great communication and service. I made the mistake of taking my truck to another dealer (Maxwell) for service as they are closer to where I live. They removed the Roush tune when they did a service calling for boots, coils and plugs. I specifically told them that I did not want the Roush tuning changed/ removed. After I received my truck, they told me the Roush tuning was still good, but the truck was clearly more sluggish in handling. I then brought the truck to Jerod to discuss the issue. He had it checked out and confirmed the tuning was changed and took great care to fix the problem. By the way, I purchased the truck from Mac Haik in 2016. More

Just fantastic people who did their best to make me happy. Everyone works together and the spirit in the show room is very pleasant and clean happy. Everyone works together and the spirit in the show room is very pleasant and clean More

Took my pickup in for routine service: oil change and tire rotation. The staff was very professional and hospitable. Also nice that it’s close to home. tire rotation. The staff was very professional and hospitable. Also nice that it’s close to home. More