
Mac Haik Ford Lincoln
Georgetown, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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As a previous customer, dealer was friendly and all my needs were done professionally, and returned with in a timely manner. Thanks to the actual mechanic who made the repair. If you want it done right, needs were done professionally, and returned with in a timely manner. Thanks to the actual mechanic who made the repair. If you want it done right, you can’t go wrong with an authorized dealer. More
The sales and finance team were more than awesome! I now have my family's dealership for life. My truck was made available on time and when I had questions, I had answers immediately. have my family's dealership for life. My truck was made available on time and when I had questions, I had answers immediately. More
Excellent service!! Rep Robert Gonzalez is awesome and Excellent service!! Rep Robert Gonzalez is awesome and thank you for your help!! We will continue to go for the excellent work! 2 thumbs up!!!! Excellent service!! Rep Robert Gonzalez is awesome and thank you for your help!! We will continue to go for the excellent work! 2 thumbs up!!!! More
Shaun was extremely helpful in the purchase of my new vehicle! Spent time with me to explain how to work all the electronics. Very happy! vehicle! Spent time with me to explain how to work all the electronics. Very happy! More
Took almost 1.5 weeks to find issue and fix vehicle. Had to call to get updates. Understood that our service manager had to be out, but someone else in service could have kept the repair and communication to call to get updates. Understood that our service manager had to be out, but someone else in service could have kept the repair and communication moving. Asked for information about cause of damage but never received anything other than general diagnosis results. We found it odd that a transmission wire failed on a 3 year old vehicle and it wasn't covered under warranty, Even more alarming was that that wire controlled the vehicles transmission, and left us stranded and unable to restart the car. This is a serious safety concern as well, imagine if it had happened while crossing a major interstate or highway. Our concerns are not alleviated by overlaying a wire, that should have been bad, that apparently showed no signs of damage, and no discernible cause was identified by Fords own service center. So we paid $560 for a wire to be added and no one could tell us where it was added, how long it was, or why it needed to be added. Mileage was not tracked (begin and end same on invoice) between drop off and pick up, so we don't know if the car was driven, how far, or if it just sat still. This is something we usually do, bit the having to tow the vehicle this time, it was overlooked by us and evidently the service department too. Was not impressed with service, or operator. When calling dealership courtesy was limited to "how can i direct your call" then immediate transferred with no other notice. At least twice we were hung up on. Only positive note was that a separate item on the vehicle was also repaired at no charge since it was previously repaired under warranty and had broke in the same place again. More
This was the third card I have purchased from them. Zollie, my salesman, is the best. I love my Lincoln's. Easy to handle and virtually no mechanical problems. Zollie, my salesman, is the best. I love my Lincoln's. Easy to handle and virtually no mechanical problems. More
Great Experience Shannon was totally professional, it was a delight to work with her, not always the case when you get to that point of purchasing a vehicle! Shannon was totally professional, it was a delight to work with her, not always the case when you get to that point of purchasing a vehicle! More
Ordered new 2020 Lincoln nautilus. Salesman Kevin Long provided me with weekly updates as well as the Vin # of my vehicle while it was at the factory. It actually arrived two weeks earlier than I expected provided me with weekly updates as well as the Vin # of my vehicle while it was at the factory. It actually arrived two weeks earlier than I expected. Kevin was very professional and thorough demonstrating all the latest features of my new car. I felt that I got a good deal on my purchase. This is my sixth purchase from Mac Haik in Georgetown. More
Here goes. The service in the Quick Lube was fine but my experience with attempting to make an appointment in the regular service lane was bad. I called and got voice mail, which is fine, left a very deta experience with attempting to make an appointment in the regular service lane was bad. I called and got voice mail, which is fine, left a very detailed message including leaving my name and number twice and never received the promised return phone call. There is absolutely no point in leaving a message if it won't be returned. More
Even though it took a little longer then expected they helped me out with everything I needed done with my car and then some, And I will continue to bring my ford vehicles here helped me out with everything I needed done with my car and then some, And I will continue to bring my ford vehicles here More