Mac Haik Ford Lincoln

My whole experience with William and Mac Haik was very smooth, easy, and straightforward. I was especially appreciative of how prompt and attentive all of William’s communication was leading up to me comi smooth, easy, and straightforward. I was especially appreciative of how prompt and attentive all of William’s communication was leading up to me coming into the dealership. I had a few questions and concerns about what the process would be like, and he did a great job responding quickly with answers that were clear and made the whole process feel a lot less intimidating. More

Had an appointment and then he changed it after I got there to the next morning so they could check out the Engine noise that the truck is doing. It was supposed to be done in the morning of Saturday and there to the next morning so they could check out the Engine noise that the truck is doing. It was supposed to be done in the morning of Saturday and I never heard from him so about 240. I called up there asking about my truck. The service advisor that picked up the phone said your truck is here and it has never been looked at or the oil had been changed. I wasted about eight hours of my time doing this and I still do not have my oil change done. I called back Monday to talk to the service manager and Mark seemed less and concerned about what happened. He asked what do you want me to do. I want my oil changed in. My truck looked at, but evidently that can’t be done correctly. More

Great customer service and communication from start to finish. Repairs done right and in a timely better finish. Repairs done right and in a timely better More

Easy to make appointments for Quick Lane service. Reasonable wait times in a comfortable customer lounge area. Friendly and helpful customer service reps. Reasonable wait times in a comfortable customer lounge area. Friendly and helpful customer service reps. More

Service of my vehicle was great. Waited 2.5 hours for a loaner car though after dropping my vehicle off for service. Waited 2.5 hours for a loaner car though after dropping my vehicle off for service. More

William was great to deal with. He made the buying process easy. He listened to what I was looking for and what my budget was. He was fun to joke with through the whole process w He made the buying process easy. He listened to what I was looking for and what my budget was. He was fun to joke with through the whole process which turned out to be smooth and simple. More

Great staff that are always customer focused, helpful and friendly. Came in to pick up my license plates and they put them on for me as well! friendly. Came in to pick up my license plates and they put them on for me as well! More

Great customer service and knowledgeable. The dealer does not have mandatory addi-ons. Highly recommend. The dealer does not have mandatory addi-ons. Highly recommend. More

I had the pleasure of working with Will D. recently, and I can say it was the best used car-buying experience I've ever had. From the moment I walked in, Will was welcoming, knowledgeable, and recently, and I can say it was the best used car-buying experience I've ever had. From the moment I walked in, Will was welcoming, knowledgeable, and genuinely interested in helping me find the right car for my son—not just making a sale. He took the time to listen to my preferences and offered expert advice without any pressure. The whole process was smooth, transparent, and efficient. I never once felt rushed or overwhelmed. What really stood out was his commitment to ensuring I was completely satisfied with my purchase. If you're in the market for a car, I highly recommend reaching out to Will. You'll be in great hands! More

My salesman James was amazing. He didn't pressure me, but he knew I wanted the car I went to go look at. What a great Christmas present to myself. He didn't pressure me, but he knew I wanted the car I went to go look at. What a great Christmas present to myself. More