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Mac Haik Chrysler Dodge Jeep Ram at Katy Fwy.
Houston, TX
41 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Serving Houston, Katy, Cypress, Tomball and Jersey Village.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 41 reviews
August 05, 2021
I walked in here after seeing a 2500 Power Wagon online. The shortage is real and I haven’t been able to see the new power wagon yet. Luckily Mac Haik had 2 and one in the race red I’ve been drooling over f The shortage is real and I haven’t been able to see the new power wagon yet. Luckily Mac Haik had 2 and one in the race red I’ve been drooling over for months. I was set up with Zanish who worked quickly to get a me a great trade-in value and a number on the new truck we were both happy with. He took his time to show me all the features in the 2500 and help setup the Uconnect app on my phone so I can use the remote features. Finance didn’t push any products and I was in and out. Highly recommend Zanish and Mac Haik for all Mopar cars! More
by uhasib
Employees Worked With
Zanish Lawrence
July 30, 2021
But a used 2018 kia soul , car is great.sales man tried But a used 2018 kia soul , car is great. sales man tried to slide in a LOJACK said I didn't want but insisted. all people in Houston must have. Got But a used 2018 kia soul , car is great. sales man tried to slide in a LOJACK said I didn't want but insisted. all people in Houston must have. Got special permission from boss to take off price, took 1 hour for SPECIAL PERMISSION for today only. I don't understand how all these people give this car dealership a 4 & 5 star rating More
by rgkostel
Employees Worked With
don't know
April 25, 2021
Best experience buying a vehicle!!!! Chris Jones was amazing!!!! Quick fast easy and exactly what I wanted! Will be back AGAIN! Incredibly HAPPY! Thank you! amazing!!!! Quick fast easy and exactly what I wanted! Will be back AGAIN! Incredibly HAPPY! Thank you! More
by Vikemom1
Employees Worked With
Chris Jones
April 08, 2021
Purchased a used vehicle that turned out to have major issues. I was petrified I was stuck with it but the dealer (Blake) was compassionate & cancelled the dean for me. This is a straight up good team her issues. I was petrified I was stuck with it but the dealer (Blake) was compassionate & cancelled the dean for me. This is a straight up good team here. More
by EastTxChef
Employees Worked With
Blake, Nathan
July 31, 2020
UPDATE: Four weeks after getting my truck, still didn't receive the check to reimburse me for the floor mats I ultimately purchased myself. Kamal made it a point to let me know that out of town and "from h receive the check to reimburse me for the floor mats I ultimately purchased myself. Kamal made it a point to let me know that out of town and "from home" buyers don't matter. And Brandon Seward got upset when I called him on his lies for not issuing the check in the first place. Top notch guys at Mac Haik👌. The hardest dealership I’ve ever dealt with. Called to inquire about a truck. I had my own financing ready to go, good with the advertised price, ready to purchase. Should have been a simple process, right? Wrong. Turned into a week long fiasco of getting the runaround- I literally had to ask for updates, ask them what they needed next from me and stay on top to get anything done. I was buying this sight unseen, from 400 miles away. After finally getting the deal done, they wanted to send a guy for me to sign the paperwork THEN when they got that back they would arrange shipping. That was the final straw. I told them I wasn’t signing anything without the truck being there (just like they wouldn’t give me the truck without my signature.) They finally got a driver to deliver it 8 days after I initially began the process. They delivered it on Thursday without any floor mats, an expired tag (2 months expired), missing my front license plate bracket and a small paint blemish on the hood and still dirty. I called the dealership immediately (and texted Kamal) and got zero response. For 3 days I called and got the runaround. Finally, after refusing to take a call back but rather stay on hold, Brandon (GM) took my call and said no problem, he would get the mats and things shipped- 5 days later, still no mats or further communication. First and last time to deal with Mac Haik. Waste of time and energy, I don’t care how good the price is. More
by Rwilsonfarms
Employees Worked With
Brandon Seward, Kamal
May 23, 2020
Melvin Jones Salesman Review Melvin Jones was my salesman and he was quick and efficient in his response to my inquiry to my 2018 Dodge Ram. I went looking for a pickup and he ha Melvin Jones was my salesman and he was quick and efficient in his response to my inquiry to my 2018 Dodge Ram. I went looking for a pickup and he had what I was looking for and he was able to work with me and other customers. Most salesmen can not handle this, but he did. Next time I am in the market for a Dodge product I will be sure to contact Melvin for my next purchase and I will refer him to anyone I know that is in the market to purchase a Didge product. More
by amberstrucking
Employees Worked With
Melvin Jones
May 10, 2020
will never do business with this people! Don't be fooled I went to the dealership today moved by the good deal I saw online. However, they wanted me to pay over $ 1,000 on add ons for a preowned vehicle . th I went to the dealership today moved by the good deal I saw online. However, they wanted me to pay over $ 1,000 on add ons for a preowned vehicle . they will not removed or negotiate the price for those items. Everybody knows that add ons don't add value to the vehicle. It is a very low/ bad practice, not to display that info and let customer know until the numbers are run. $ 1,000 for add ons on a preowned vehicle , really. that's xxu my friends, morally low, worst of all it was a basic vehicle with no power wheels or tint or locks. F/ liers. More
by aquile2013
Employees Worked With
sales person and manager
May 06, 2020
"Best salesman and great service" This was one of the best dealerships I have visited and filled with the most friendly people. I personally work with Tony and he was very helpful. I d This was one of the best dealerships I have visited and filled with the most friendly people. I personally work with Tony and he was very helpful. I definitely recommend. More
by J C
Employees Worked With
Tony
April 24, 2020
misleading on-line pricing! Watch out for the fees!! I made an online inquiry to confirm availability and set up appointment to come and purchase a jeep. I asked about rebate Watch out for the fees!! I made an online inquiry to confirm availability and set up appointment to come and purchase a jeep. I asked about rebates and financing then asked what fees other than true TTL would i be surprised with by finance manager. line went quiet... then I was told of $2900 cost for wheel locks, nitrogen in tires, security tracker, and tinted windows.... all non negotiable..... don't be fooled by their misleading online prices!!! More
by k.carlson
Employees Worked With
Iris
March 05, 2020
trying to get someone to call me I am a credit union looking to send them a check (once we get white slip) I have called repeatedly and got one call back. They would check on it and I am a credit union looking to send them a check (once we get white slip) I have called repeatedly and got one call back. They would check on it and never heard back. I can not get management or accounting on phone, when I call I get sent to voice mail and never get call again. More
by credit union
Employees Worked With
Brandon Seward
