1,798 Reviews of Mac Haik Chevrolet - Service Center
Very fast and efficient service, service advisor informed me of the process and was very professional. me of the process and was very professional. More
Everyone is very friendly, which I appreciated. But there were constant inconsistencies with pricing and the timing of my vehicle’s repair work, which was frustrating. Additionally, my front li But there were constant inconsistencies with pricing and the timing of my vehicle’s repair work, which was frustrating. Additionally, my front license plate is missing so now I have to go through the trouble of reporting it lost/stolen to the police department and getting a brand new license plate number. Despite the friendly nature of the employees, I won’t be returning and I wouldn’t recommend this repair shop to friends and family. Please note that I don’t blame the inconsistencies or the missing license plate on the gentleman who assisted me, but on Mac Haik Chevrolet as a business. These appear to be the results of poor operational management of the business itself, not of the specific employee. More
This dealership is device oriented. They make sure the customer is taken care of completely and with a smile. I always feel like I matter and that my car is in good hands. They make sure the customer is taken care of completely and with a smile. I always feel like I matter and that my car is in good hands. More
Larry help me with all I needed it great customer service thanks for all the help thanks for all the help More
Ron and the body shop team gave us excellent service as usual. Thanks Mac Haik. usual. Thanks Mac Haik. More
I had a very good experience. The Alta ride to an from my office was especially welcomed. Chris was a pleasure to deal with. The Alta ride to an from my office was especially welcomed. Chris was a pleasure to deal with. More
Very questionable issues about the actual service needed, timing of completion and billing. I had to point out the over charges. If I didn’t, I would have been charged an extra $500. Bill was suppose to be timing of completion and billing. I had to point out the over charges. If I didn’t, I would have been charged an extra $500. Bill was suppose to be around $3500 (assuming all the services were needed, Im not the pro, they are, correct?) I went to check out and it was $4100. They remedied the issue, but only after I questioned the over charges. The point is, they are able to “steal” from customers if the customer doesn’t call them out on the “over charges” and get them to take them off the bill. Knowing I would be out of a car for 2-3 days, I should have been given a loaner. The two staffers I worked with seemed understanding to my issues/needs but the over all experience should have been better. More
Dee Burns was Great to work with. He was able to work with me to get me in a new Silverado at a Budget I was mire Comfortable with. 5 Stars All the Way. He was able to work with me to get me in a new Silverado at a Budget I was mire Comfortable with. 5 Stars All the Way. More