Mac Haik Chevrolet

I like the dealership because they made me feel right at home excellent dealership I would recommend it home excellent dealership I would recommend it More

I want to thank you guy's at Mac Haik dealership in Katy for the help. I came in with low hopes to thinking I wasn't going to be able to get anything new. But Ms Nathalie pulled through for us, she was amaz for the help. I came in with low hopes to thinking I wasn't going to be able to get anything new. But Ms Nathalie pulled through for us, she was amazing really enjoyed hard work. This is the second time Ms Nathalie has helped us get into a vehicle. My wife, son an I want to thank y'all for everything y'all have done for us. God bless More

The best car buying experience I have ever had! They have customer for life. Thank you! They have customer for life. Thank you! More

Mr,Delores Worrell. Jr and Ms. Jessica Garcia deliver a 5-**** experience at Mac Haik Chevrolet on putting me in the car I wanted. Jr and Ms. Jessica Garcia deliver a 5-**** experience at Mac Haik Chevrolet on putting me in the car I wanted. More

Really good experience, everything went well. Coming back for the next service. Always is a great experience when I need their assistance Coming back for the next service. Always is a great experience when I need their assistance More

I had a disappointing experience with the service department at MacHaik Chevrolet. Our 2022 Tahoe was in their shop for nearly two weeks due to a faulty water pump that needed replacement under w department at MacHaik Chevrolet. Our 2022 Tahoe was in their shop for nearly two weeks due to a faulty water pump that needed replacement under warranty. While I appreciated the loaner vehicle they provided, the overall experience was frustrating. When we finally got our Tahoe back, it had a check engine light on and low tire pressure—issues that should have been caught before returning the car to us. We had to bring the vehicle back again, which added even more inconvenience, requiring us to rearrange our work schedules and juggle drop-offs while managing our kids. After further inspection, we were told the "new" check engine light was due to a failing battery, and the low tire pressure was from worn tires. What started as a warranty repair ended with a $2,000 bill for a new battery and tires—an expense we hadn’t planned for. What made the experience worse was the lack of any meaningful effort to make things right. Despite the oversight on their part, the service rep could only offer free oil changes—something that, if you’ve ever had an oil change at MacHaik, can take hours. I also found it frustrating that the rep repeatedly emphasized how they do "quality" work while directly asking me to leave a positive review—which felt inappropriate given the situation. In my opinion, this service center is overwhelmed, and customer satisfaction is not a priority. More

Everyone there was very courteous as well as very helpful. I don't remember all the names of the people who helped us, but I give everyone of them a 5 star rating. This is our 3rd vehicle we have bo helpful. I don't remember all the names of the people who helped us, but I give everyone of them a 5 star rating. This is our 3rd vehicle we have bought from Able Sixtos since 2021. More

Antoinette and Jamal were great to work with. I would buy from Mac Haik Chevy again. Win win deal I would buy from Mac Haik Chevy again. Win win deal More

Our Salesman Vince was GREAT, understanding and as patient as he could be to not lose our business. We really liked that because, for us, "patient and car salesman" have never been used before. Vince patient as he could be to not lose our business. We really liked that because, for us, "patient and car salesman" have never been used before. Vince really RESPECTED our time and our idea of a plan, even asking us what we wanted to do next in the process. The other dealership we tried working with at the same time, was PUSHING us to go into the dealership, trying not to really help us over the phone at all. Glad we stayed away from Sugar Land, because that would have been a HUGE "CLASSIC" MISTAKE! Mac Haik was extremely understanding with our 2 hour drive to get there. We had discussed just about everything before we got there and they had us driving off in a new Tahoe in right under an hour. Half that time was the time Vince took to answer our many questions while he walked us through and went over just about everything in the vehicle. We were extremely impressed and happy that they got to us quickly, they had the paperwork ready and MOST IMPORTANTLY, it was EXACTLY what we had discussed (never had that before). There were no hidden items or anything they failed to mention before we got there. Although Vince gave me every reason to believe him on how it would go smooth and quickly, to be honest, due to past experiences at other dealerships, I was still a little skeptical, BUT we were PLEASANTLY SURPRISED that it actually went just like they said it would go. With my past experiences, if I read this review prior to our purchase, again, I'd be skeptical, but I guess you all saved me so much time & HEADACHES, I wanted to take some extra time to write all this because, it is REALLY how we feel. The best way to describe how we feel about the overall experience and how HAPPY my wife is with the purchase...we not only plan to send EVERYONE we know that's car shopping to Mac Haik, but we feel more like we owe them AT LEAST one referral to say Thank You! We have NEVER been back or even wanted to make a purchase from previous dealership because of the bad experiences, but we'll be back next time Mac Haik! Appreciate you all! More

Called about recall and got me in and out with out a problem; thanks for your service problem; thanks for your service More