MINI of West Chester

I have purchased mini's through Otto's for many years. This is my first experience dealing with the new ownership. Everything went smoothly, particularly as I was dealing with Michael Dixon from whom I ha This is my first experience dealing with the new ownership. Everything went smoothly, particularly as I was dealing with Michael Dixon from whom I have purchased before. More

Excellent customer service and interaction skills. This is the second mini cooper we have purchased from him and couldn’t be happier ! Always answers our questions promptly and his knowledge of the This is the second mini cooper we have purchased from him and couldn’t be happier ! Always answers our questions promptly and his knowledge of the products is exceptional! This helped us in making the best decisions for our needs. Pete should be recognized for all his skills. Thank You Pete Don and Shirley Woods 907-229-9232 More

There was some confusion when we went into the dealership and we sat waiting to be helped for about 30 minutes but Pete made up for that with great customer service! He made sure we were comfortable while he and we sat waiting to be helped for about 30 minutes but Pete made up for that with great customer service! He made sure we were comfortable while he got our potential vehicle ready for us to test drive. The test drive route gave us a good opportunity to check the car out, how it handled, how it picked up and how comfortable it was on the road. He gave us all of our options clearly and made sure we were satisfied. All in all a very good experience. More

This was my first experience with MINI/Otto's/Pete Barcus. Excellent experience! Pete worked very close with me from start to finish. Barcus. Excellent experience! Pete worked very close with me from start to finish. More

The shopping experience was flawless from beginning to delivery of my 2024 Seaside edition mini!! I was thrilled to be able to snag one of a limited number and a manual to boot!!! Michael Dixon was a deli delivery of my 2024 Seaside edition mini!! I was thrilled to be able to snag one of a limited number and a manual to boot!!! Michael Dixon was a delight. He spent more than an hour helping me get acquainted w my new ride. I would highly recommend both the dealership and Michael. More

My Mini is awesome! I cant thank you enough Michael Dixon for your exceptional salesmanship and knowledge of all Mini’s. Making it easy to get in and out of the dealers I cant thank you enough Michael Dixon for your exceptional salesmanship and knowledge of all Mini’s. Making it easy to get in and out of the dealership fast . #miniwc More

our Mini experience at Otto’s has been one of relaxation…the dealership offers a knowledgeable sales staff and a comfortable setting in which to do the often stressful task of buying and/or tradi relaxation…the dealership offers a knowledgeable sales staff and a comfortable setting in which to do the often stressful task of buying and/or trading automobiles…in nearly sixty years of doing this kind of business—becoming the owner of forty-some different types and brands of vehicles—I can sincerely assert that the ease of car shopping was never made easier than what we experienced at Otto’s… we would be remiss if we did not mention the professionalism of Pete…easy-going, no pressure, we can work it out… Ed Ruyter—and Donna Happy Mini Owners More

Professional, clean and very genuine! Did not feel I was getting the wool pulled over my eyes. Easy to find people and didn’t feel I was in a dealership. Did not feel I was getting the wool pulled over my eyes. Easy to find people and didn’t feel I was in a dealership. More

This was my first car buying as a widow. Michael Dixon was everything I didn't expect: polite, well versed in the product, probing to discover my goals. Let me test drive then presented th Michael Dixon was everything I didn't expect: polite, well versed in the product, probing to discover my goals. Let me test drive then presented the information I needed to make a decision. No pressure. No games. He actually made it easy to buy a car. Who knew a car salesman could do that? The other vendor I saw after Michael failed miserably. West Chester Mini and Michael gave this person a positive experience and a good deal. More

Over the years, my wife and I have purchased a lot of vehicles. Michael Dixon is by far the best person we have ever worked with purchasing a vehicle. Michael was an outstanding listener to what our ne vehicles. Michael Dixon is by far the best person we have ever worked with purchasing a vehicle. Michael was an outstanding listener to what our needs, wants and desires were for our new vehicle - making recommendations and, in a post pandemic world with supply shortages, setting good expectations for delivery since we were building a new car. Michael is very respectful and professional an absolute pleasure to work with and highly recommended! My wife and I are now looking at getting a third Mini from Michael! More