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MINI of West Chester
West Chester, PA
1,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,378 reviews
August 10, 2023
Mini of West Chester is a great dealership. Michael Dixon is very knowledgeable about minis. It was a pleasure doing business with him. Michael Dixon is very knowledgeable about minis. It was a pleasure doing business with him. More
by Hughie Garrison
Employees Worked With
August 09, 2023
I had a great experience visiting Mini of West Chester. They have a nice selection of Minis to choose from and Pete Barcus helped me find the perfect one! They have a nice selection of Minis to choose from and Pete Barcus helped me find the perfect one! More
by Marilyn
Employees Worked With
August 08, 2023
This was the easiest vehicle purchase - EVER! I live out of state and Michael provided excellent communication throughout the purchase process. My vehicle was delivered directly to my home and I live out of state and Michael provided excellent communication throughout the purchase process. My vehicle was delivered directly to my home and he even scheduled time to walk me through the car features remotely. Very Happy! More
by LAW
Employees Worked With
August 07, 2023
I have purchased mini's through Otto's for many years. This is my first experience dealing with the new ownership. Everything went smoothly, particularly as I was dealing with Michael Dixon from whom I ha This is my first experience dealing with the new ownership. Everything went smoothly, particularly as I was dealing with Michael Dixon from whom I have purchased before. More
by Cornerketch
Employees Worked With
August 07, 2023
Excellent customer service and interaction skills. This is the second mini cooper we have purchased from him and couldn’t be happier ! Always answers our questions promptly and his knowledge of the This is the second mini cooper we have purchased from him and couldn’t be happier ! Always answers our questions promptly and his knowledge of the products is exceptional! This helped us in making the best decisions for our needs. Pete should be recognized for all his skills. Thank You Pete Don and Shirley Woods 907-229-9232 More
by DonWoods
Employees Worked With
August 04, 2023
There was some confusion when we went into the dealership and we sat waiting to be helped for about 30 minutes but Pete made up for that with great customer service! He made sure we were comfortable while he and we sat waiting to be helped for about 30 minutes but Pete made up for that with great customer service! He made sure we were comfortable while he got our potential vehicle ready for us to test drive. The test drive route gave us a good opportunity to check the car out, how it handled, how it picked up and how comfortable it was on the road. He gave us all of our options clearly and made sure we were satisfied. All in all a very good experience. More
by Ndgoldfan
August 03, 2023
This was my first experience with MINI/Otto's/Pete Barcus. Excellent experience! Pete worked very close with me from start to finish. Barcus. Excellent experience! Pete worked very close with me from start to finish. More
by jdarlington
August 01, 2023
The shopping experience was flawless from beginning to delivery of my 2024 Seaside edition mini!! I was thrilled to be able to snag one of a limited number and a manual to boot!!! Michael Dixon was a deli delivery of my 2024 Seaside edition mini!! I was thrilled to be able to snag one of a limited number and a manual to boot!!! Michael Dixon was a delight. He spent more than an hour helping me get acquainted w my new ride. I would highly recommend both the dealership and Michael. More
by Lisaknip
Employees Worked With
August 01, 2023
My Mini is awesome! I cant thank you enough Michael Dixon for your exceptional salesmanship and knowledge of all Mini’s. Making it easy to get in and out of the dealers I cant thank you enough Michael Dixon for your exceptional salesmanship and knowledge of all Mini’s. Making it easy to get in and out of the dealership fast . #miniwc More
by Hughie Garrison
July 28, 2023
our Mini experience at Otto’s has been one of relaxation…the dealership offers a knowledgeable sales staff and a comfortable setting in which to do the often stressful task of buying and/or tradi relaxation…the dealership offers a knowledgeable sales staff and a comfortable setting in which to do the often stressful task of buying and/or trading automobiles…in nearly sixty years of doing this kind of business—becoming the owner of forty-some different types and brands of vehicles—I can sincerely assert that the ease of car shopping was never made easier than what we experienced at Otto’s… we would be remiss if we did not mention the professionalism of Pete…easy-going, no pressure, we can work it out… Ed Ruyter—and Donna Happy Mini Owners More
by Dmruy613
