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MINI of West Chester
West Chester, PA
1,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,378 reviews
January 07, 2024
I came in on a whim to take advantage of a lease deal on an EV Mini. The showroom itself was pristine and airy. Our sales rep, Pete, worked with us to get the lease to a number we were comfortable and went an EV Mini. The showroom itself was pristine and airy. Our sales rep, Pete, worked with us to get the lease to a number we were comfortable and went over the various financial implications of various options presented. Him and his team were not pushy about upgrades and was straightforward in his review of potential upgrades and trim packages on top of the base model. Pete and his team hustled to get us in-and-out on the same day, which required completing the typical mountain of paperwork on top of having to clear out about 5 other vehicles from the showroom interior to get the model on display I desired. The hustle was appreciated, and I was driving home in new vehicle in about 2.5 hours. More
by J Deimler
Employees Worked With
January 03, 2024
Pleasant enough, got a decent deal on a low mileage cooper s. I would go back to get another one if the need arose. cooper s. I would go back to get another one if the need arose. More
by blair1203
December 30, 2023
My wife and I are very pleased with our experience at “Mini of West Chester”. This is credited to the professionalism and knowledge of Michael Dixon and his vast expertise. We knew we wanted a Countrym “Mini of West Chester”. This is credited to the professionalism and knowledge of Michael Dixon and his vast expertise. We knew we wanted a Countryman but was unsure of the car’s specifics (e.g., color, accessories, etc.). Michael explained our options and due to his experience with designing these cars at this dealership, was able to provide us with a range of what was available and made it easy for us to decide. Once decided, the rest was as easy as can be. Thank you, Michael, we are lovin our Mini. Happy New Year! More
by bcohen07
Employees Worked With
December 29, 2023
I had such a great experience! Michael was very knowledgeable and helpful when it came to picking the perfect car! Michael was very knowledgeable and helpful when it came to picking the perfect car! More
by Grace Kellogg
December 21, 2023
Michael was extremely knowledgeable about the cars on the lot and a pleasure to deal with. He was not pushy at all and gave me time to look around the car and take it for a test drive. He followed up afterwa lot and a pleasure to deal with. He was not pushy at all and gave me time to look around the car and take it for a test drive. He followed up afterwards to ensure that I was happy with everything. More
by rachelmsalt
Employees Worked With
December 13, 2023
This was the third Mini I have purchased from this dealership. I remain very impressed with both the sales staff and the service staff. Everyone is friendly, knowledgeable, professional, and patient. dealership. I remain very impressed with both the sales staff and the service staff. Everyone is friendly, knowledgeable, professional, and patient. More
by Rdbutt785
December 11, 2023
Michael was great very helpful and efficient. Would definitely recommend Otto's to friends for their vehicle needs. Would definitely recommend Otto's to friends for their vehicle needs. More
by Kira
Employees Worked With
November 17, 2023
My daughter was looking to purchase her first car that she had saved for for a few years. When looking online, we came across a 2017 Mini Cooper for sale. We knew it would go fast and immediately contacte she had saved for for a few years. When looking online, we came across a 2017 Mini Cooper for sale. We knew it would go fast and immediately contacted Michael at Mini of West Chester. In only a few hours from my phone call, we were at their lot test driving the car. Within an hour of being there, they had everything ready to go and my daughter could not have been happier. Michael's quick response and supportive staff, made this an excellent experience! Thank you for the great service! More
by G.Gress
Employees Worked With
November 13, 2023
The car, sales, & service are all excellent. No question I'd go back to Ottos for another Mini. No question I'd go back to Ottos for another Mini. More
by stevef_th1
November 07, 2023
Repeat customer with Pete Barcus at Mini of West Chester! He is very professional, knowledgeable & easy to work with during the entire process of building & receiving our Mini. ("I" have now built my 2nd M He is very professional, knowledgeable & easy to work with during the entire process of building & receiving our Mini. ("I" have now built my 2nd Mini with him.) He was very thorough, prompt & patient in answering any questions that I thought of... I highly recommend Pete & Mini of WC. More
by tfizer98
