MINI of Wesley Chapel

I leased our Mini from new. I received four demands for an additional payment after buying the Mini at the end of my lease - even though Mini Wesley Chapel gave me a receipt fo I received four demands for an additional payment after buying the Mini at the end of my lease - even though Mini Wesley Chapel gave me a receipt for the purchase and the check had cleared. Although the transaction was presented to me as buying off the end of my lease, Mini claimed the dealer, not I, had purchased the car off lease and so Mini demanded a disposal fee that should be waived when you finally buy the car. Despite contacting the dealer on their website, Mini Wesley Chapel did not reply. Eventually, the dealer contacted me to fill in further paper work showing purchase of the car, apparently because Mini was chasing them. This mess has slowed transfer of a lien-free title into my name even though the dealer charged a healthy premium on the standard FL registration fees. The dealership is friendly enough but has a bizarre BMW take on the UK origins of the Mini, which seems to combine Kraftwerk (German heavy metal) and somewhat grungy facilities - a million kilometers, as it were, from Oxford, England. A long way from legendary German efficiency as well. Not how it's meant to be is it? For some reason, this rating site has attached a dealer rating of 4.6 to this review, which is in fact a one star review. If this is an average, it is misleading to attach it to this review. More

Amazing service! ! We brought our Mini in for an oil change and they found another issue. They fixed it that day as our warranty will expire in September. We were ext ! We brought our Mini in for an oil change and they found another issue. They fixed it that day as our warranty will expire in September. We were extremely happy with everyone there. Best service we have had since moving to Florida!! More

John help us a lot. He is awesome!! We are very happy with our purchase. He is awesome!! We are very happy with our purchase. More

Many of Wesley chapel always provide the best service hands down!! Convenient caring customer service is literally customary and many Wesley chapel... hands down!! Convenient caring customer service is literally customary and many Wesley chapel... More

I love Mini of Wesley Chapel. people are amazing ,very helpful, knowledgeable. Absolutely love them. people are amazing ,very helpful, knowledgeable. Absolutely love them. More

Excellent service. Ryan was a pleasure to work with. I’d recommend the dealership and Ryan to anyone looking for Mini Cooper service Ryan was a pleasure to work with. I’d recommend the dealership and Ryan to anyone looking for Mini Cooper service More

I have been a customer for many years now and have always received excellent customer service received excellent customer service More

John, Erin and the Sales Manager Phil made it really easy to do business here. John Grima went out of his way to make sure the Clubman was ready for delivery and even delivered to our house. Easy to recommen to do business here. John Grima went out of his way to make sure the Clubman was ready for delivery and even delivered to our house. Easy to recommend this dealership and their staff More