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MINI of Wesley Chapel

Wesley Chapel, FL

4.4
222 Reviews

26645 FL-56

Wesley Chapel, FL

33544

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Showing 222 reviews

March 23, 2024

Brought in for annual service. Did the work in a reasonable amount of time at a reasonable price. Didn't add on a bunch of extra charges. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella
March 02, 2024

They were able to get me in promptly, quickly diagnosed the problem and fixed it More

by ltdoody91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Costello
March 01, 2024

Up selling and not delivering. Computer systems not integrated with inventory. Stranded me at local mall for an hour. Phone systems weren’t integrated. Very disorganized. Pricing More

by rhondashapiro
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bella was great! The valet driver was great. Frankee was helpful but the young bmw guy was not . The young mini cooper guy was arrogant and wouldn’t give me my keys until Bella came back from her break! He held me hostage and would not give me my car!
February 19, 2024

I waited for days to get a response from a human, kept getting BOT responses, but never provided the information requested. I ended up buying from another dealership. More

by sled-bit0o
Recommend Dealer
No
Employees Worked With
AI BOT, no human responded until 3 days later.
February 16, 2024

Highly recommended for service. Very knowledgeable and professional. The Service Team is top notch with excellent leadership from the Service Management. (Brian and Eric). Great job More

by Webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian (Service Management/Supervisor), Eric Costello
January 25, 2024

Hi Derek, this is Aida Custodio. You serviced my car this past Saturday you guys did an amazing job. You kept me up-to-date on everything checked everything I requested and I was giv More

by Aida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Orca
January 10, 2024

If Gap is important to you. Avoid this dealership. Took 5 months of constant email communication, better business bureau cases, and calling into the dealership to even obtain More

by Jake113097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Ramirez
January 05, 2024

Thank you very much to Usman, Rami and especially Andrew Powell for your patience and assistance! More

by TheDuchess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Usman, Rami, Andrew Powell
December 29, 2023

Very helpful and made the buying experience a pleasure to deal with. Would use them again More

by Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chantz
December 15, 2023

Derek Orca is excellent. Very professional and helpful. He updated me on what’s going on with my car and even offered Uber since I can’t pick up my car soon enough after it More

by facpido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Orca
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