MINI of Wesley Chapel

Do not buy here! Phil, sales manager, is horrible. Liars and crooks here only! Do not buy from this dealer. In fact, run, if you find yourself there. Phil, one of the Phil, sales manager, is horrible. Liars and crooks here only! Do not buy from this dealer. In fact, run, if you find yourself there. Phil, one of the managers is unprofessional and just downright a nasty human being. They will be nice and sweet to get you to buy and the ink won’t even be dry on the paper before you see their true colors. They won’t stand by their own warranty, much less the extra warranty they sell you. Three months has passed when I bought the car and had to deal with this crooked company the day after I bought the car. The GM won’t call you back to discuss and I have also asked for proof that they actually did the work to justify the padded amount of money they put in every deal, which is something to protect the windshield, exterior and interior of the car, which doesn’t look like was done at all. I have asked for this at least 5 times and no one will provide. Go to CarMax to buy a car. At least CarMax is honest. Any place is better than BMW Mini Wesley Chapel. Steer clear of Phil, Abby (who represents that she is a manager, who Phil actually says she is his secretary). Any business can be nice just to get your money. It’s what happens after the sale that a company shows its honesty and integrity. I have never written a review about a car purchase before. This experience has been such a nightmare, I had to let people know what you are in for if you buy from this company. BUYERS BEWARE! More

Very professional. Discusses the things that needs to be done to your car and your choices. Discusses the things that needs to be done to your car and your choices. More

I want to thank Charles Fernandez for his excellent service . I purchased my lease car this week and Charles was extremely helpful throughout the whole process from beginning to end. He answered all service . I purchased my lease car this week and Charles was extremely helpful throughout the whole process from beginning to end. He answered all of my questions and stayed in contact throughout the buyout. His customer service exceeded my expectations. More

Excellent customer Service. Excellent Service Staff. Excellent Sales Staff. Best Dealer by far in FLORIDA!! Excellent Service Staff. Excellent Sales Staff. Best Dealer by far in FLORIDA!! More

Everyone was nice, polite, and knowledgeable. Made me feel that I was a valuable customer. Made me feel that I was a valuable customer. More

My experience was very positive. Even though the business manager was very, very busy, she (Anna) did a great job. David Andriew was personable and easy to deal with…..and I apprec Even though the business manager was very, very busy, she (Anna) did a great job. David Andriew was personable and easy to deal with…..and I appreciated that he stayed with us long after ‘quitting’ time to ensure all went well in the business office. More

Derek in Mini Service was very truthful and helpful. Many dealers try to sell you what you do not need. Derek was very candid and honest. I will come back. Many dealers try to sell you what you do not need. Derek was very candid and honest. I will come back. More

Derek was polite, professional and gave us competent prompt service and this is my new go to service center when I need service for my car. Great Job! prompt service and this is my new go to service center when I need service for my car. Great Job! More

Good work, quick turn around, service advisor Derek Orca-Ramiro was excellent, always provided daily updates on status of repairs. Orca-Ramiro was excellent, always provided daily updates on status of repairs. More

Mini of Wesley Chapel is trustworthy and the people who works there are nice and reliable. works there are nice and reliable. More