MINI of Wesley Chapel
Wesley Chapel, FL
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I Love My Mini! The overall experience was great at Wesley Chapel, from my very supportive salesperson, the options of used and new available, and the friendliness of The overall experience was great at Wesley Chapel, from my very supportive salesperson, the options of used and new available, and the friendliness of all of the staff. I would recommend my family and friends to buy their next vehicle here. More
2013 john cooper sport mini Matthew was ATTENTIVE, EFFICIENT, KNOWLEDGEABLE and GRACIOUS. His service is what makes Mini of Wesley Chapel so great! Exceptional service,love my ch Matthew was ATTENTIVE, EFFICIENT, KNOWLEDGEABLE and GRACIOUS. His service is what makes Mini of Wesley Chapel so great! Exceptional service,love my chilie red mini More
Awesome service Went to Wesley Chapel Mini and they topped off our oil and fluids at no charge even though it was not time for servicing. They were kind and respectf Went to Wesley Chapel Mini and they topped off our oil and fluids at no charge even though it was not time for servicing. They were kind and respectful. Very enjoyable experience. More
Great Experience We were first time Mini buyers and Mini of Wesley Chapel made the experience so pleasant and fun and seamless! JoniAnn Newton greeted us, took us for We were first time Mini buyers and Mini of Wesley Chapel made the experience so pleasant and fun and seamless! JoniAnn Newton greeted us, took us for test drives and negotiated a great deal for our trade-in. Went back for a minor mechanical glitch and the service dept. couldn't have been nicer or more accommodating. I LOVE my Mini Clubman and will definitely recommend JoniAnn and the dealership to all our friends and acquaintances! Thank you for such an enjoyable experience! ???? Judy Higgins, Dade City, FL More
Sportin' a MINI Hands down, the best car shopping experience I've had. Matthew and the entire staff were friendly, helpful and available with answers to our questions Hands down, the best car shopping experience I've had. Matthew and the entire staff were friendly, helpful and available with answers to our questions. I never felt pressured and Matthew helped me into a MINI staying within MY budget!!! I still have to pinch myself every time I see her... LOVE my MINI!! More
Rushed, Not helpful, this place is ALL about the money I purchased a used Mini Cooper from a dealer in Tampa with an extended warranty. After having many issues with this vehicles, I decided to trade it in I purchased a used Mini Cooper from a dealer in Tampa with an extended warranty. After having many issues with this vehicles, I decided to trade it in for a Certified Pre-Owned on the lot. Matt in sales is AWESOME. A very caring individual with great sales techniques. I did a sign-and-drive for $350 a month, and felt awesome about the whole situation and drove it home that day! Newer car, no worries! FALSE. I was called in a few days after the sign-and-drive, saying they had a "surprise" for me. I drove the hour drive to the dealer (without gas compensation) to be told my surprise is a $465 monthly car payment. I was so upset with the Financial Manager actions and how he spoke to me throughout the whole experience. After all said and done the payments are a bit lower, but I was told by the Financial Manager that he cut all profits out of the deal seeming to attempt to make me feel bad? Now a month has past, and my trade off has not been paid off and the car sits for sale on the lot. I don't know what to do about this situation, but I know I am NEVER taking my car to the dealership and urge everyone else to be careful. This place is ALL about the money. Matt and Jorge (in service) are great though, always providing me with the right resources and customer service. More
Exceptional Service! Mini of Wesley Chapel has been amazing to me time after time! I have owned three Minis so far and been to a lot of Mini dealers for service, which non Mini of Wesley Chapel has been amazing to me time after time! I have owned three Minis so far and been to a lot of Mini dealers for service, which none of them have ever come close to the atmosphere and friendliness as they do. All the service representatives and service manager are personable, understanding, knowledgeable and always fun to work with. You can really tell they legitimately love there job and it shows in the customer service.I recommend this dealer for all your car's service needs because they always are willing to help anyway they can. I really feel at home and welcome every time Im there. More
New Customer My first experience with the service department was yesterday afternoon at around 3PM and met with Andy...Excellent Service !!..The waiting area with My first experience with the service department was yesterday afternoon at around 3PM and met with Andy...Excellent Service !!..The waiting area with those recliners and the friendly Baby Bulldog make me relaxed and comfortable as I waited for my car...Loved it sooo much that I went back this morning with my wife's car. I walked in and was greeted by Brian who at first seemed sincere in taking care of me. He became concerned that I did not have an appointment and how Lucky I was to be able to get in cause customers are usually lined out the door !!!! So I'm Lucky to get service ?? or are you lucky to have a new Customer ??? Waited an hour and a half for a simple oil change...when I went to check on Brian about my car at the One Hour Mark...he seemed surprised...don't you think he should have been checking on me at that point ? Jorge finished the paper work and finally got me out the door. Seems like a nice place otherwise...one other thing, the coffee cups are too small for the amount of coffee that comes out of the automated coffee machine. It overflowed and I burnt my hand when I reached it to retrieve it. More
New proud owner of a MINI Hans is my hero! His first pick for me was the PERFECT car, which I subsequently leased. Not to mention, he kept my dad (consigner and bargainer Extra Hans is my hero! His first pick for me was the PERFECT car, which I subsequently leased. Not to mention, he kept my dad (consigner and bargainer Extraordinare) fed and comfortably watching the rays game in a recliner as we waited to sign. I left the lot in my dream car and I'm so grateful :) More
Fantastic MINI experience A MINI was something we knew we wanted, but we weren't quite ready to purchase. When our current vehicle needed major repair, and we found ourselves i A MINI was something we knew we wanted, but we weren't quite ready to purchase. When our current vehicle needed major repair, and we found ourselves in the position of needing a new vehicle sooner than planned, we went to talk to our sales rep, Sam. We wanted to get into our first MINI, but weren't sure if we could make it work. Sam went out of his way to find us the perfect car that fit within our budget. Mike (the GM) and the rest of his team were kind, curious, and bent over backwards to help us. When it came time to pick up our MINI Countryman (which was beautifully detailed), Sam came in on his day off to make sure we had everything we needed. We're very happy with our MINI, and equally happy that this is the dealership we'll be calling "home." Oh, and Cooper the Bulldog was the icing on the cake! Thank you! More