MINI of Wesley Chapel

Derek was aware of my concerns and made a stressful time nice. My previous experiences were not the best but Derek made up for the past. nice. My previous experiences were not the best but Derek made up for the past. More

Derek from Mini has the best customer service on this side of the world!! Thank you to Mini of Wesley Chapel! side of the world!! Thank you to Mini of Wesley Chapel! More

Frankie was accommodating to my situation, helpful with my questions and genuine to the customers I saw him interact with. Thank you! my questions and genuine to the customers I saw him interact with. Thank you! More

Frankie at Mini Wesley Chapel is truly exceptional. From the moment you walk in, you're treated like family. The service is top-notch, and Frankie goes above and beyond to ensure your Mini experience i From the moment you walk in, you're treated like family. The service is top-notch, and Frankie goes above and beyond to ensure your Mini experience is nothing short of amazing. Despite the long drive, I always choose Mini Wesley Chapel because of Frankie's exceptional service and the welcoming atmosphere. Highly recommend! More

Brought in for annual service. Did the work in a reasonable amount of time at a reasonable price. Didn't add on a bunch of extra charges. Did the work in a reasonable amount of time at a reasonable price. Didn't add on a bunch of extra charges. More

They were able to get me in promptly, quickly diagnosed the problem and fixed it the problem and fixed it More

Up selling and not delivering. Computer systems not integrated with inventory. Stranded me at local mall for an hour. Phone systems weren’t integrated. Very disorganized. Pricing Computer systems not integrated with inventory. Stranded me at local mall for an hour. Phone systems weren’t integrated. Very disorganized. Pricing was outrageous. I could go on with more but they aren’t worth it. Worst experience with car dealership I have ever had!!!!! More

I waited for days to get a response from a human, kept getting BOT responses, but never provided the information requested. I ended up buying from another dealership. getting BOT responses, but never provided the information requested. I ended up buying from another dealership. More

Highly recommended for service. Very knowledgeable and professional. The Service Team is top notch with excellent leadership from the Service Management. (Brian and Eric). Great job Very knowledgeable and professional. The Service Team is top notch with excellent leadership from the Service Management. (Brian and Eric). Great job!! More

Hi Derek, this is Aida Custodio. You serviced my car this past Saturday you guys did an amazing job. You kept me up-to-date on everything checked everything I requested and I was giv You serviced my car this past Saturday you guys did an amazing job. You kept me up-to-date on everything checked everything I requested and I was given excellent service thank you I will see you in the future. More