MINI of Wesley Chapel

Excellent Experience Angelo Daniel provided very courteous and professional experience throughout the entire buying process, I would recommend him and this dealership to Angelo Daniel provided very courteous and professional experience throughout the entire buying process, I would recommend him and this dealership to anyone!! Love the auto! More

Customer service level: 1000. Eric in service is the man. I used to have a friend over at Ferman BMW therefore I took my car in for service at Ferman Mini based on his suggestion. This was after I moved to F I used to have a friend over at Ferman BMW therefore I took my car in for service at Ferman Mini based on his suggestion. This was after I moved to Florida and was new to the area. Though their facility was fancy, they didn't address any of my concerns outside of the required service. Irritating when you drive 38 miles to get to the dealer. I can say the very opposite about Wesley Chapel Mini, which by the way is a tad further from me than Ferman is. They've done nothing (specifically Eric, Brien & Miguel in service) but go well above and beyond my requests. From the time I brought my vehicle in for a miniscule service, also a few miles early- Eric suggested several other items that weren't even on the docket. This brings me to my most recent visit, where my vehicle underwent a 1 in a million type issue where an un torqued bolt came off of the crank guide into the engine after a shift. The car wasn't in driving condition at all, I was stranded at the office. I used the MINI road side service to have the vehicle towed to Wesley Chapel where they blindly gave me a loaner car (didn't expect that as I called them 30 minutes after this happened) and opened a PUMA case for BMW to start an investigation. Low and behold, a little less than a month later my vehicle has a new motor (again, yes second one..) also with a new clutch & flywheel which was done on the dealership's dime at the time. During the time they had my car, they also sent a porter to switch loaner cars with us for rotation purposes which was extremely convinient. I am still fighting BMW North America to give me an overhead warranty on the engine itself as the vehicle is now out of warranty and woudln't be covered if this issue was to be repeated, however that is a standalone issue and takes nothing away from the extraordinary level of service that Mini of Wesley Chapel provides. Thanks guys, I rarely give good reviews because I can't cap my honesty. More

extraordinary dealership I had the opportunity to meet 2 of the most professional and knowledgeable people I have ever met in the business. Andrew Harvie and Anna Carlson have I had the opportunity to meet 2 of the most professional and knowledgeable people I have ever met in the business. Andrew Harvie and Anna Carlson have made me a customer for life . This dealership goes the extra mile and then some. More

Amazing customer service We went to the dealership to get a car and had the opportunity to be helped by Anna Carlson. She was amazing and very helpful. She was nice and helped We went to the dealership to get a car and had the opportunity to be helped by Anna Carlson. She was amazing and very helpful. She was nice and helped us get the best deal on the car. The managers were very nice and helpful as well. They made the experience easy and pleasant. I would highly recommended this dealership to anyone. More

Thanks to Mike We needed service on our 2008 convertible. Mike was outstanding in all aspects of the service process, from drop off to pick up. Thanks much! We needed service on our 2008 convertible. Mike was outstanding in all aspects of the service process, from drop off to pick up. Thanks much! More

Awesome Dealership Bought a certified pre-owned Mini Countryman. The experience was excellent from sales to service! Highly recommend! I will most likely use this dealer Bought a certified pre-owned Mini Countryman. The experience was excellent from sales to service! Highly recommend! I will most likely use this dealership for service & future sales. More

Friendly, Personable Team I went in for maintenance on my Mini Cooper S. Excellent service from the team. Eric, Brett et al, all are very personable making the chore a pleasant I went in for maintenance on my Mini Cooper S. Excellent service from the team. Eric, Brett et al, all are very personable making the chore a pleasant one. I also replaced my treadless tires at a very good price. What's more, they don't "push" stuff you don't really need (unlike so many other dealers). More

Not just Mini Coopers I had previously bought a car from Eric F at another dealership. When I was looking to upgrade my ride I found out he was working at Wesley Chapel Min I had previously bought a car from Eric F at another dealership. When I was looking to upgrade my ride I found out he was working at Wesley Chapel Mini and went there. He showed me what he had and I was able to test drive the cars and found one that I thought was perfect for me. In a reasonable amount of time I came in with one car and left left with a much newer one. The staff there is fantastic. They have a few lounge areas, tvs, snacks and beverages that are complimentery. At no point did I feel pressured or taken advanced of. I got a fair deal for my trade in and a fair price for the newer car. I would go back again and buy from Eric. More

Great Knowledge and Service The guys here are great. We brought our 2015 Cooper S 5-door in for one thing. To make it fast. They helped us choose some extras to go along with our The guys here are great. We brought our 2015 Cooper S 5-door in for one thing. To make it fast. They helped us choose some extras to go along with our JCW Tuning Kit. Our Cooper is wicked fast now and the crew and MINI did an excellent job with the installs. More

New Experience Great experience for my wife and I.Employee,s made this a pleasure to do business with Wesley chapel mini.This is the first time I enjoyed buying a ca Great experience for my wife and I.Employee,s made this a pleasure to do business with Wesley chapel mini.This is the first time I enjoyed buying a car. More