MINI of Wesley Chapel

Outstanding service department Jordan went the extra mile for me. Not only did my service appointment go smoothly but he and 2 other service technicians took the time to research a Jordan went the extra mile for me. Not only did my service appointment go smoothly but he and 2 other service technicians took the time to research and help me with some Bluetooth problems I was having. Very impressed with the commitment to customer service More

Awesome Experience Chris Alba is an Awesome salesperson and the management staff went above and beyond to make our buying experience truly exceptional. Highly recommend Chris Alba is an Awesome salesperson and the management staff went above and beyond to make our buying experience truly exceptional. Highly recommend Mini of Wesley Chapel. More

Christopher Alba is Awesome! I'm looking for a newer Acura TL to upgrade from my 2010 with 100,000 miles, this young man is very polite, very generous/ respectful AND even offer I'm looking for a newer Acura TL to upgrade from my 2010 with 100,000 miles, this young man is very polite, very generous/ respectful AND even offered to buy me a Starbucks!?! Then he took me on what he calls a "Discovery Drive" Wow! I've been in sales for a while and I was blown away that young man is only 22 years old! If you're in the market for any type of used car or new designed MINI, take my advice and visit Christopher Alba @ MINI of Wesley Chapel. Andrew Harvie is the manager that made all the numbers fit my budget, I found out after he's also the General Manager. Thank you guys so much for an incredible car buying experience!! More

Excellent Experience Angelo Daniel provided very courteous and professional experience throughout the entire buying process, I would recommend him and this dealership to Angelo Daniel provided very courteous and professional experience throughout the entire buying process, I would recommend him and this dealership to anyone!! Love the auto! More

Customer service level: 1000. Eric in service is the man. I used to have a friend over at Ferman BMW therefore I took my car in for service at Ferman Mini based on his suggestion. This was after I moved to F I used to have a friend over at Ferman BMW therefore I took my car in for service at Ferman Mini based on his suggestion. This was after I moved to Florida and was new to the area. Though their facility was fancy, they didn't address any of my concerns outside of the required service. Irritating when you drive 38 miles to get to the dealer. I can say the very opposite about Wesley Chapel Mini, which by the way is a tad further from me than Ferman is. They've done nothing (specifically Eric, Brien & Miguel in service) but go well above and beyond my requests. From the time I brought my vehicle in for a miniscule service, also a few miles early- Eric suggested several other items that weren't even on the docket. This brings me to my most recent visit, where my vehicle underwent a 1 in a million type issue where an un torqued bolt came off of the crank guide into the engine after a shift. The car wasn't in driving condition at all, I was stranded at the office. I used the MINI road side service to have the vehicle towed to Wesley Chapel where they blindly gave me a loaner car (didn't expect that as I called them 30 minutes after this happened) and opened a PUMA case for BMW to start an investigation. Low and behold, a little less than a month later my vehicle has a new motor (again, yes second one..) also with a new clutch & flywheel which was done on the dealership's dime at the time. During the time they had my car, they also sent a porter to switch loaner cars with us for rotation purposes which was extremely convinient. I am still fighting BMW North America to give me an overhead warranty on the engine itself as the vehicle is now out of warranty and woudln't be covered if this issue was to be repeated, however that is a standalone issue and takes nothing away from the extraordinary level of service that Mini of Wesley Chapel provides. Thanks guys, I rarely give good reviews because I can't cap my honesty. More

extraordinary dealership I had the opportunity to meet 2 of the most professional and knowledgeable people I have ever met in the business. Andrew Harvie and Anna Carlson have I had the opportunity to meet 2 of the most professional and knowledgeable people I have ever met in the business. Andrew Harvie and Anna Carlson have made me a customer for life . This dealership goes the extra mile and then some. More

Amazing customer service We went to the dealership to get a car and had the opportunity to be helped by Anna Carlson. She was amazing and very helpful. She was nice and helped We went to the dealership to get a car and had the opportunity to be helped by Anna Carlson. She was amazing and very helpful. She was nice and helped us get the best deal on the car. The managers were very nice and helpful as well. They made the experience easy and pleasant. I would highly recommended this dealership to anyone. More

Thanks to Mike We needed service on our 2008 convertible. Mike was outstanding in all aspects of the service process, from drop off to pick up. Thanks much! We needed service on our 2008 convertible. Mike was outstanding in all aspects of the service process, from drop off to pick up. Thanks much! More

Awesome Dealership Bought a certified pre-owned Mini Countryman. The experience was excellent from sales to service! Highly recommend! I will most likely use this dealer Bought a certified pre-owned Mini Countryman. The experience was excellent from sales to service! Highly recommend! I will most likely use this dealership for service & future sales. More

Friendly, Personable Team I went in for maintenance on my Mini Cooper S. Excellent service from the team. Eric, Brett et al, all are very personable making the chore a pleasant I went in for maintenance on my Mini Cooper S. Excellent service from the team. Eric, Brett et al, all are very personable making the chore a pleasant one. I also replaced my treadless tires at a very good price. What's more, they don't "push" stuff you don't really need (unlike so many other dealers). More