MINI of Wesley Chapel

new passat purchase I was amazed at the service and staff when buying my new Passat here. I even got my windows tinted onsite! Would purchase here again and am positive w I was amazed at the service and staff when buying my new Passat here. I even got my windows tinted onsite! Would purchase here again and am positive when I go back all my needs will be met! More

Made things right Our Salesperson, Anna Pearson was extremely helpful and patient as she spent time with us letting my wife test drive multiple cars with different engi Our Salesperson, Anna Pearson was extremely helpful and patient as she spent time with us letting my wife test drive multiple cars with different engines. Once we decided on one, there was a bit of negotiating, but finally we agreed on what I felt was a fair price. When we were finished, Anna spent another good amount of time explaining everything about the car to my wife. Although we had a little misunderstanding about the Maintenance prepayment option, the General Manager got involved to make things right and that was greatly appreciated. Overall, it was good experience and my wife is enjoying her car. More

Service Appointment I brought my 2015 Mini S in for service.Eric service advisor found numerous recalls.They gave me a car to drive no charge.When the car was ready I wen I brought my 2015 Mini S in for service.Eric service advisor found numerous recalls.They gave me a car to drive no charge.When the car was ready I went to pick it up and they told me they fixed my rear brakes no charge.Also did some front end work at no charge.I would recommend them to anybody.Great dealership. More

Great service, wonderful saleswoman We purchased a used car for my daughter and had the good fortune to have Anna Carlson as our sales person; she was smart, genuinely friendly, open and We purchased a used car for my daughter and had the good fortune to have Anna Carlson as our sales person; she was smart, genuinely friendly, open and honest and very professional. We feel we actually made a friend as well as getting a super great deal on a very good car. I never felt that stiff, aggressive, fake friendly vibe from anyone there, especially Ms. Carlson. I highly recommend Wesley Chapel Mini AND Anna Carlson. More

Customer service and quality work Every time I need tires I go to them. Always great service and you get what you need. They take care of you promptly and treat you with respect and Every time I need tires I go to them. Always great service and you get what you need. They take care of you promptly and treat you with respect and interest in your particular need. More

Wonderful service! I always have my vehicle serviced at mini of Wesley chapel. Service is always outstanding. My service advisor Jorge is wonderful. He is so helpfu I always have my vehicle serviced at mini of Wesley chapel. Service is always outstanding. My service advisor Jorge is wonderful. He is so helpful and dependable. He takes such great care of me. I always leave satisfied! More

service department is terrible I took my Mini to Mini of Wesley Chapel for service. I had an appointment and arrived on time. They took my keys and I went to the waiting room. I I took my Mini to Mini of Wesley Chapel for service. I had an appointment and arrived on time. They took my keys and I went to the waiting room. I sat for one and a half hours (!!!) and no one even came up to me to tell me what was going on. So I went to the desk. My car had not even been moved from where I had parked it. They hadn't even looked at it. They said they were busy. Not only do they not know how to book appointments, they have absolutely no consideration for their customers. DO NOT GO TO THESE PEOPLE. Use a mechanic in your neighborhood. More

Outstanding service department Jordan went the extra mile for me. Not only did my service appointment go smoothly but he and 2 other service technicians took the time to research a Jordan went the extra mile for me. Not only did my service appointment go smoothly but he and 2 other service technicians took the time to research and help me with some Bluetooth problems I was having. Very impressed with the commitment to customer service More

Awesome Experience Chris Alba is an Awesome salesperson and the management staff went above and beyond to make our buying experience truly exceptional. Highly recommend Chris Alba is an Awesome salesperson and the management staff went above and beyond to make our buying experience truly exceptional. Highly recommend Mini of Wesley Chapel. More

Christopher Alba is Awesome! I'm looking for a newer Acura TL to upgrade from my 2010 with 100,000 miles, this young man is very polite, very generous/ respectful AND even offer I'm looking for a newer Acura TL to upgrade from my 2010 with 100,000 miles, this young man is very polite, very generous/ respectful AND even offered to buy me a Starbucks!?! Then he took me on what he calls a "Discovery Drive" Wow! I've been in sales for a while and I was blown away that young man is only 22 years old! If you're in the market for any type of used car or new designed MINI, take my advice and visit Christopher Alba @ MINI of Wesley Chapel. Andrew Harvie is the manager that made all the numbers fit my budget, I found out after he's also the General Manager. Thank you guys so much for an incredible car buying experience!! More