MINI of Towson

Saved the Day! MINI of Baltimore is always easy to get an appointment and they’re always very friendly and helpful to help you figure out what you Recently, I wa MINI of Baltimore is always easy to get an appointment and they’re always very friendly and helpful to help you figure out what you Recently, I was fearing the end of my MINI and Allen was great. He helped worked my my outside car insurance to help find the best solution and most financially sound solution for me and my repairs! He really saved the day for me! More

Exemplary Service Allen R. Was wonderful to work with from start to finish. He was so helpful and kind and considerate while setting up my check-up appointment. And whe Allen R. Was wonderful to work with from start to finish. He was so helpful and kind and considerate while setting up my check-up appointment. And when I arrived at the dealership for my appointment, he was right there to meet me and explain what the service visit entailed. When the service was completed, I was notified via phone that my Mini was done and I could pick her up. Overall a great experience. Thanks Allen! More

An End To Dealership Worries this was my first time visiting a dealership with my MINI and the first time I had been to a dealer for service in...well, a really long time. previo this was my first time visiting a dealership with my MINI and the first time I had been to a dealer for service in...well, a really long time. previous to this I had visited a mechanic near where I work. mostly because of their shuttle service. the personnel were pretty cool there too. i had a number of concerns i'm not really going to get into and don't really need to as i don't have them anymore. i called Mr. Baron and made an appointment without a transfer of tons of information. the entire experience was full of pleasant surprises. the two that stood out the most were how simple the experience was and the amount of information I was given about what my car needs. Mr. Baron pulled up a list of things that warranted attention and asked what I wanted to address. i picked what was most critical and had it fixed. there was no pressure to get more thing fixed than i wanted to at that time which was nice. i was also provided with a list (printed and emailed) of the other issues i'll need to address. Mr. Baron was pleasant, friendly, informative, honest (i came in for brake service but it was the brake sensors that had the issue), and respectful. i don't NEED to be respected but it was still cool (i'm black, it's complicated). So now my dealership worries are gone. In fact, my visit made the idea of going to a local mechanic slightly strange. MINI knows MINIs. That's why they're called MINI. More

Excellent customer service I want to thank Yoni Baron and the staff at MINI for making me feel at home with their excellent customer service. 5 star right from the start!! I want to thank Yoni Baron and the staff at MINI for making me feel at home with their excellent customer service. 5 star right from the start!! More

Thanks Yoni! Yoni, Thanks again for the awesome service experience! Service Advisors such as yourself are hard to come by, thanks again for taking such good care o Yoni, Thanks again for the awesome service experience! Service Advisors such as yourself are hard to come by, thanks again for taking such good care of my 3rd Mini! :) More

Experience with Joni to get my car functioning Jonathan met me when I drove up. I was pleased to hear him reference my concern. He sat me down and discussed what would happen and then he showed m Jonathan met me when I drove up. I was pleased to hear him reference my concern. He sat me down and discussed what would happen and then he showed me where to go and wait until my vehicle was ready for me. Great service. Yoni is the best to talk to and get the job done. Cindy Johns More

Fabulous customer service—Yoni rocks! I can not say enough good things about Mini of Baltimore service. They Are efficient, clear and accommodating with my schedule. I never feel like I I can not say enough good things about Mini of Baltimore service. They Are efficient, clear and accommodating with my schedule. I never feel like I am being forced into a repair or service that I may or may not need. Yoni in particular provides excellent customer service. More

GREAT service! Yoni is amazing! I do an incredible amount of driving and I'm a frequent customer. Each and every time I'm providing with excellent communication thro Yoni is amazing! I do an incredible amount of driving and I'm a frequent customer. Each and every time I'm providing with excellent communication through the entire service of my mini. Yoni goes the extra step to ensure that my service experience is top notch and he provides it all with smile :) More

Ynoi Barron I have been a Mini customer for at least 10 years and part of the reason for my loyalty is my service writer , Yoni Barron. He is the best, he looks I have been a Mini customer for at least 10 years and part of the reason for my loyalty is my service writer , Yoni Barron. He is the best, he looks out for my interests, EXAMPLE: when i purchased a mini on time, he made me get "gap insurance" and when i subsequently had an accident and totaled the car, the gap policy saved me over $10,000. This is above and beyond changing the oil. If you have a MINI, Yoni should be in charge of you and your MINI. Peter Schweizer More

New Customer I am a brand new MINI customer ( as in less than a week) who has had experience with all of Mini's neighbor's dealers over the past 20 years. I must s I am a brand new MINI customer ( as in less than a week) who has had experience with all of Mini's neighbor's dealers over the past 20 years. I must say my experience with Yoni and the dealer in this short period of time has stood apart from the others. I had a unique request for my Mini that involved the service department truly go out of their way to make my car special. Not only were they accommodating but they met my request quickly and with integrity. I am so appreciative of Yoni and his team. More