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MINI of Towson

Towson, MD

Overview
Reviews
4.9
1,253 Reviews
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720 Kenilworth Drive

Towson, MD

21204

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Showing 1,253 reviews

September 09, 2023

The service team were really good at getting my car fixed in a timely manner. They made sure to fix the problems and price the service accordingly. More

by Lea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Sep 11, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 04, 2023

Alan in Service is first class - very helpful, always accommodating and explains repairs that are needed. More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rollicut
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Sep 07, 2023 -

MINI of Towson responded

Hi, thanks for your praise and kind comments about our team. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 01, 2023

Repairs are done professionally and as quickly as possible. I especially appreciate the auto driver and the detailing work. The waiting area is well stocked and the restroom is very clean! Thank More

by Marvelous Minnie Maisel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Sep 04, 2023 -

MINI of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 01, 2023

Mini of Towson- service/ car maintenance was performed, All needed services met my expectations. Very pleased. More

by blindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
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Sep 04, 2023 -

MINI of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 30, 2023

I come here all the time I get honest information about my car and fixed and last. I like Allen he gives me perfect and useable info about my car that work every time More

by Debkin22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolicut
Report | Print
Sep 03, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2023

Very nice and not pushy sales people. All of the employees were helpful and made me feel comfortable. Buying a vehicle is always a bit of a process, but they all worked together to make t More

by jennylee0101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dixon (finance but completed the majority of the sale, no sales people that morning), Jason Rourke, Crystal Keyes and Imogen Wright
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Sep 05, 2023 -

MINI of Towson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 27, 2023

Wait time was very good. Friendly staff. Lounge comfortable. I would recommend. I will return as dealer of choice. More

by ronniewaddell1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Aug 30, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us, your wonderful feedback and rating mean a lot to us. If you ever need help, just give us a call. Happy motoring!

August 25, 2023

This is my third lease with them and I have no complaints. They treat me like family More

by olgabilly01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only one there
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Aug 29, 2023 -

MINI of Towson responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

Woohoo! Thanks Mini of Baltimore for taking care of my new electric Mini Cooper Hardtop😊 Perfect customer service by Wayne Luberecki and his team! More

by pamacht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki
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Aug 30, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 25, 2023

Can't say enough about the level of professionalism this dealership always provides. Would buy another Countryman if only they made a six speed like my 2018 Mini. I am seriously considering a Min Cooper Ele More

by JHARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Aug 29, 2023 -

MINI of Towson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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