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MINI of Towson

Towson, MD

Overview
Reviews
4.9
1,253 Reviews
MINI of Towson is your go-to destination for all things MINI in the Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson near the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new MINI cars for sale, to our extensive and diverse pre-owned inventory, MNI of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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720 Kenilworth Drive

Towson, MD

21204

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Showing 1,253 reviews

October 06, 2023

Other staff, very helpful, including Chris and including Mike's "desk partner" who helped me with charging question. More

by HappyMini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Edwards
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Oct 08, 2023 -

MINI of Towson responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 03, 2023

Ease of scheduling appointment was very accommodating. Allen kept me informed of progress and cost. He is always very pleasant and helpful for whatever the situation. Service department's advice is straig More

by Louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Oct 05, 2023 -

MINI of Towson responded

Hi Louise, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of Towson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 30, 2023

Friendly, professional, and knowledgeable service for my car; the staff at Towson Mini are simply the best! More

by Shea.Christopher.69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne, Miss Ellen (reception)
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Oct 02, 2023 -

MINI of Towson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2023

The staff at Mini of Towson are fantastic! Customer oriented, helpful, competent, welcoming. Truly a pleasure to work with! More

by Rickie331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Edwards
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Sep 30, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 21, 2023

The service department team is first rate. The agents are consistently attentive, polite, and customer oriented at the highest levels More

by bgaskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki
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Sep 24, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 19, 2023

Great communication all during my time waiting. Excellent overview of work performed, with video, and of future service needs. More

by jmellarkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
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Sep 21, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

September 19, 2023

Responsive service team. They are willing to explain in detail what service you need and why, and what service can be delayed. They are always looking for promotions that wi More

by ethodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Sep 21, 2023 -

MINI of Towson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Towson! We hope you have a great day!

September 18, 2023

Allen Rolocut at MNI of Towson makes getting my MINI serviced a great experience. I drive a 2006 MINI Cooper and he always helps me determine what services the car needs to stay in excellent driving co More

by Mum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Report | Print
Sep 21, 2023 -

MINI of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2023

I love the attention and service that my advisor, Allen Rolocut, and mechanic, Jeff Wright, consistently provide. They're the best and I can't imagine having my MINI taken care of anywhere else. More

by Kari M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Jeff Wright
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Sep 17, 2023 -

MINI of Towson responded

Hi Kari, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 14, 2023

After service received car back with the plastic fender trim not installed properly. Also wiring for front fog light was left exposed when the front clip was removed for access. Quality control is xxxx poo More

by airmech767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown mechanic
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