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MINI of Towson

Towson, MD

Overview
Reviews
4.9
1,253 Reviews
MINI of Towson is your go-to destination for all things MINI in the Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson near the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new MINI cars for sale, to our extensive and diverse pre-owned inventory, MNI of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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720 Kenilworth Drive

Towson, MD

21204

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Showing 1,253 reviews

November 14, 2023

Quick, great services as always from MINI of Towson's service department. My only complaint would be straight to MINI to get another dealership closer to Central Pennsylvania. More

by nrmkja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
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Nov 16, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2023

Service was very good and Allen is always friendly and explains exactly what is going on with the car. The dealership is clean and a nice environment. More

by packroyd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Report | Print
Nov 16, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 13, 2023

Allen Rolocut and his service team excel at providing vehicle maintenance and service contract administration. Allen makes every effort to accommodate my busy schedule. More

by mike v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Report | Print
Nov 15, 2023 -

MINI of Towson responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 04, 2023

Always great work, but 2 and a half hours for an oil change? I asked them to look at the smart cruise control, so I guess that took longer. But no one came to explain why I sat there so long. Just some More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Nov 05, 2023 -

MINI of Towson responded

Hello Mike, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 03, 2023

Check engine light issue resolved quickly…Allen, as always, was super helpful! He was able to get me in earlier than expected! More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocot
Report | Print
Nov 05, 2023 -

MINI of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 02, 2023

Quality workmanship. Excellent customer service. Work always done in a reasonable amount of time.Mini of Towson⭐️⭐️⭐️⭐️⭐️ More

by Aintthisablip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne luberiki
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Nov 04, 2023 -

MINI of Towson responded

Hi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

November 01, 2023

I've been coming to Mini of Towson before it moved and this is the only dealer I would ever trust my car to. The staff is friendly and they pride themselves on good customer service. The service departm More

by busteel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rollencot.....he's your go to Guy!
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Nov 03, 2023 -

MINI of Towson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of Towson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

October 31, 2023

Mini of Towson was very helpful when my car battery died and needed to quickly be replaced. More

by ND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Nov 02, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

Outstanding support and resolution to a warranty repair need. Loaner car provided which made an aggravating repair need seamless and far less painful. More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne in service.
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Oct 31, 2023 -

MINI of Towson responded

Hi Marty, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 23, 2023

Always professional & helpful. My Mini Cooper has been in good hands for 7 years! It is a pleasure to deal with them! Quality people, service, work. I wouldn’t go anywhere else! More

by Rmd876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne, service employees
Report | Print
Oct 25, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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