MINI of Towson

Very accommodating and courteous. Implemented COVID Very accommodating and courteous. Implemented COVID safeguards. Service advisor very knowledgeable and thorough.. Explained what services were due an Very accommodating and courteous. Implemented COVID safeguards. Service advisor very knowledgeable and thorough.. Explained what services were due and why they were important to complete. More

I’ve had service from Mini for over a decade now. I had a 2006 Mini I traded in for a 2019 in August 2018. Since I can remember, both Yoni and Allan have been a part of an amazingly kind and attentive team. 2006 Mini I traded in for a 2019 in August 2018. Since I can remember, both Yoni and Allan have been a part of an amazingly kind and attentive team. This go round, I worked with Yoni after I blew out a tire on a pothole. Having my tire replaced was the EASIEST thing I’ve done in months lol. It’s was so quick and streamlined. All it took was a phone conversation and a few texts. My car was picked up then serviced. I was then sent a video update and all recommendations and shortly after a text with the option to pay. After that was all complete, Mini sent a Lyft to pick me up and all I had to do is sign for my car. Issy (my car) was waiting washed, with the heat and seat warmer on (it was a very cold day), and the window cracked to air out after a full disinfectant due to COVID-19. I couldn’t be happier with the service. More

Let me add to the accolades for Yoni Baron and the service department at Mini of Baltimore. Yoni has taken care of me and my Mini Countryman for years. My countryman has been tremendously reliable, bu service department at Mini of Baltimore. Yoni has taken care of me and my Mini Countryman for years. My countryman has been tremendously reliable, but whenever I've needed to bring it in for routine maintenance, Yoni is always giving the car an extra check to make sure it is in top condition! His responsiveness and customer service are excellent and he always makes sure my visit is pleasant. Because of his dedicated and knowledgable service, my experience at Mini of Baltimore and with owning Minis has been great! More

Purchased my new to me Mini a year ago. Wonderful car and the service dept. is wonderful. Had a problem that was solved by Yani and his team. See my man Yani in service. AAA+++ the service dept. is wonderful. Had a problem that was solved by Yani and his team. See my man Yani in service. AAA+++ More

Had my first service done on my Mini and it was by far the best service appointment I've ever had on any car I owned. Yoni Baron was very helpful and communicated every step of the way and made the servic the best service appointment I've ever had on any car I owned. Yoni Baron was very helpful and communicated every step of the way and made the service go as smoothly as possible. More

This was my first experience with a new MINI dealership after moving. Yoni was responsive, reassuring and communicated with me throughout the service and repair. I was very happy with his customer servic after moving. Yoni was responsive, reassuring and communicated with me throughout the service and repair. I was very happy with his customer service, the precautions he took given the pandemic and the ease of coordinating the repair and lender vehicle. Overall a great first experience. More

My battery died in my mini convertible and I was struggling to get it restarted. Alan my service manager called me several times to walk me through the process and then assured me that mini roadside struggling to get it restarted. Alan my service manager called me several times to walk me through the process and then assured me that mini roadside assistance would tow the car at no cost if need be. Was able to get the car to the dealer change to the battery did all the electronic work needed all at no charge. I can’t say enough about how great The service department is an Allen in particular. More

Alan Rolocut handled my service today at Mini. Alan is a knowledgeable, courteous and accommodating Service Adviser, and handled my service efficiently and thoroughly.....as usual. It is s as pleasure to go knowledgeable, courteous and accommodating Service Adviser, and handled my service efficiently and thoroughly.....as usual. It is s as pleasure to go to a dealership where the customer is at the forefront of the business. I am never disappointed More

Yoni is totally the best service advisor in the business. He is extremely knowledgeable on all issues, most polite and courteous individual and will go the highest extreme to take care of all customers that He is extremely knowledgeable on all issues, most polite and courteous individual and will go the highest extreme to take care of all customers that he encounters. I highly recommend all drivers to buy a mini cooper so they can experience the quality of service Yoni provides daily. More

Service writer, Yoni Baron is excellent and a true asset to Mini of Baltimore County. I can't say enough regarding the service you receive. The best service writer I have ever worked with from ANY dealers to Mini of Baltimore County. I can't say enough regarding the service you receive. The best service writer I have ever worked with from ANY dealership I've ever taken a car to over the past 40 years More