MINI of Towson

As always, Allen at Mini if Baltimore provided expert service. We can always count on Allen. Two thumbs up 15/10. Will return. service. We can always count on Allen. Two thumbs up 15/10. Will return. More

Wayne Luberecki was exceptional when it came to keeping me posted on the status of my 2012 Mini Cooper when it was delivered to the shop after an incident. He was prompt, friendly, and always updating with me posted on the status of my 2012 Mini Cooper when it was delivered to the shop after an incident. He was prompt, friendly, and always updating with pictures, information as to damage, and answering all questions I had. Wonderful service advisor!! More

Allen handled my car repairs even though we were out of town. We were able to have our loaner transported by a friend when the car was complete. He handled all of the information by cell phone and kept us town. We were able to have our loaner transported by a friend when the car was complete. He handled all of the information by cell phone and kept us informed of the repairs needed. They needed the car for several days. It was nice to see the car safe and sound in our garage by cell phone. Cell phones are good but mini service department is great! More

I highly recommend Mr. Allen Rolocut as a service manager at MINI of Baltimore County. He truly understands his customer’s needs and is a great communicator. He lays out a plan for every service visit so you at MINI of Baltimore County. He truly understands his customer’s needs and is a great communicator. He lays out a plan for every service visit so you always know exactly what is going on. He’s a big reason why we are now a three MINI family! More

Allen Rolocut was a ROCKSTAR during my recent service call to Mini of Towson. He was professional and courteous. He worked directly with my insurance provider to work out the repair and cost details. E call to Mini of Towson. He was professional and courteous. He worked directly with my insurance provider to work out the repair and cost details. Even when the parts delayed and affected service completion, Allen was empathetic and kept me informed. This is what true Customer Service is and should be!!! Thanks, Paul J. More

Allen , yoni and the entire service staff are amazing, consistently getting it right keeping my 2008 Mini Cooper s running excellent! consistently getting it right keeping my 2008 Mini Cooper s running excellent! More

Mini of Baltimore Co is terrific. I just ordered my 4th Mini, so they must be doing something right! Excellent service, courteous, pleasant, and all around great people! Mini, so they must be doing something right! Excellent service, courteous, pleasant, and all around great people! More

It’s been 6 years since I first stepped foot into It’s been 6 years since I first stepped foot into the dealership, and to very honest nothing has changed. Not the service or it’s quality. Most It’s been 6 years since I first stepped foot into the dealership, and to very honest nothing has changed. Not the service or it’s quality. Most importantly Allen Rollocut’s warm and friendly face is still ever present. I recently took my car in to the shop for a leak. Then I was told the leak had caused extensive damage to cars Mother chip, and the alternator was affected. Also, on this very visit the wonderful and skillful technicians found out that my timing belt was stretched. Problems problems! What is most impressive is that I didn’t have to lift a finger or even make one phone call. Allen Rollocut called both my insurance company and my car warranty company to settle my claim. I am truly grateful that Allen helped me out. It turned out that repairing everything was really expensive. I would recommend Mini of Baltimore to anyone. The service is topnotch, but so are the entire staff that work there. They go above and beyond and truly care for their customers. Thank you Allen for your do for me More