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MINI of Towson
Towson, MD
1,258 Reviews
MINI of Towson is your go-to destination for all things MINI in the Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson near the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new MINI cars for sale, to our extensive and diverse pre-owned inventory, MNI of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,258 reviews
July 09, 2024
Went in for 4 wheel alignment and alarm activation (software coding only) and am very satisfied with the level of service provided. Inspected wear items; however, no service was required during the v (software coding only) and am very satisfied with the level of service provided. Inspected wear items; however, no service was required during the visit, so again, liked that they didn’t try to recommend unnecessary service that was not needed. More
by Henderson Mitchell
Employees Worked With
Dave
June 12, 2024
The service experience was fast and our service advisor was pleasant and easy to work with. We did receive someone else's receipt via email which is concerning. When the car was returned to us our fuse boa was pleasant and easy to work with. We did receive someone else's receipt via email which is concerning. When the car was returned to us our fuse board was hanging below the dashboard. We asked for it to be fixed and it was temporarily stuck in the dashboard just to fall again an hour later. Considering the prices that the dealership is charging, I would expect the quality of work to be at a higher standard. More
by JQ
Employees Worked With
Justin
June 07, 2024
I was seen promptly. Justin was friendly and curteous? He did everything he could to accommodate my circumstances. He went above and beyond to make sure I knew what was g Justin was friendly and curteous? He did everything he could to accommodate my circumstances. He went above and beyond to make sure I knew what was going on the entire time. More
by sweininger
Employees Worked With
Justin
May 15, 2024
We met with Mike Edwards who is just the nicest! My wife and I were so impressed with Mike & even with meeting Jason the General Manager. While we didn’t end up leasing a Mini (interest rates are t My wife and I were so impressed with Mike & even with meeting Jason the General Manager. While we didn’t end up leasing a Mini (interest rates are too high right now in 2024 and that made the monthly lease payment too expensive) and they would not negotiate off MSRP at all on the vehicle we wanted (their prerogative, but that’s why I dinged them one star) even so the experience was awesome. I look forward to one day getting that Countryman! Automatic marketing response asked me to call the gm. That they want to make it up to me. I called. 😂 Again, auto marketing response. Not real. More
by Simeon
Employees Worked With
Mike Edwards, Jason Rourke
April 02, 2024
The customer service at this mini dealer is pretty awesome. I built a new mini and it arrived the week before the Key Bridge fell. Jason the GM and Justin my salesman helped me navigate the whole pr awesome. I built a new mini and it arrived the week before the Key Bridge fell. Jason the GM and Justin my salesman helped me navigate the whole process and I will ever be grateful for my new mini. I am originally from Maryland but reside in Ohio now. The customer service shown to me is not exclusive, so try them the next time. I also have experience with Wayne in service, I had a family emergency and hit a piece of road debris coming off an exit in Rosedale. He had my mini up and ready to go in a very timely manner. And yes I drove 6 hours for my new mini because customer service matters… More
by Joyce.bucher
Employees Worked With
Jason Roark. Justin Hornung, Wayne, Service
March 27, 2024
Best dealership experience ever. Ordered my mini online and wasn't until pick-up/delivery that I stepped foot in the dealership. Smooth transaction from start to finish with excellen Ordered my mini online and wasn't until pick-up/delivery that I stepped foot in the dealership. Smooth transaction from start to finish with excellent communication and responsiveness. My salesperson - Mike Edwards - was absolutely the best. So happy to be back in a mini!! More
by mageecl
Employees Worked With
Mike Edwards
