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MINI of Towson

Towson, MD

4.9
1,258 Reviews
MINI of Towson is your go-to destination for all things MINI in the Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson near the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new MINI cars for sale, to our extensive and diverse pre-owned inventory, MNI of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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720 Kenilworth Drive

Towson, MD

21204

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Showing 1,258 reviews

March 13, 2023

Excellent customer sensitivity. The service department is absolutely aware financial and economic challenges we all face. More

by nateb
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Mar 17, 2023 -

MINI of Towson responded

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

March 12, 2023

I brought my mini to the shop because the check engine light came on and then off again several times. Allen kept me up to date the whole time and lent me a vehicle while mine was in the shop. He also w More

by Lharris61
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Allen,Rolocut
Mar 14, 2023 -

MINI of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 08, 2023

I brought my Mini in because I had a check engine light on. Alan was great as usual. He kept me up to date the whole time. He also worked with my warranty company who ended up paying a majority of the bill More

by georlach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Mar 08, 2023 -

georlach responded

MINI of Towson Mar 8, 2023 georlach I brought my Mini in because I had a check engine light on. Allen was great as usual. He kept me up to date the whole time. He also worked with my warranty company who ended up paying a majority of the bill. I also got my oil changed and tires rotated. Allen also took the time to explain all of the work that had been completed. As long as Alan is there, I would never consider taking my Roadster anywhere else. Thanks Allen!!

Mar 12, 2023 -

MINI of Towson responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 28, 2023

This was my first experience with MINI of Towson and it was a very good one. From the check in with Allen to the communication about my vehicle to the check out/pick up process, everyone was very courteous More

by csjjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Mar 04, 2023 -

MINI of Towson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 22, 2023

Very knowledgeable and honest. They provided a ride home for me. While they did not find the issue, they let me know that they would not charge me if the issue comes back up More

by jlayug04
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Allan and Wayne
Feb 25, 2023 -

MINI of Towson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Great service, friendly, and not pushy. Clean facilities and clean vehicles. Loaner vehicle was new and very nice. More

by kippandjenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Feb 26, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Excellent customer service! My salesman, Mike Edwards and his team were more than helpful in helping me purchase the 2019 Mini Countryman I had been leasing. They were all ver More

by Kellyirish924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Edwards
Feb 26, 2023 -

MINI of Towson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

February 19, 2023

Great place to buy a car! Mike was the best and my next mini after this one will be bought from him! More

by Calvin Cooper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike edwards
Feb 23, 2023 -

MINI of Towson responded

Hi Calvin, thank you for your positive review. We're happy to have been of service to you. Thank you, and have a fantastic day!

February 19, 2023

The dealership provided relevant Service documentation for the vehicle for transparency. Friendly salesman. Vehicle was cleaned and full tank of gas provided. More

by Striker6520
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Purdie
Feb 23, 2023 -

MINI of Towson responded

We are pleased to hear you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

February 17, 2023

Great person mr Wayne was real helpful and the mechanic took care of me!!!thanks More

by Nw18121812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Wayne
Feb 22, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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