MINI of Towson

Love my Mini of Baltimore dealership! The service department sends videos of the work they’re doing, and talks about what looks good, and what needs to be done. Thank you Wayne for the gr The service department sends videos of the work they’re doing, and talks about what looks good, and what needs to be done. Thank you Wayne for the great service. More

Dealership is very accommodating and everybody’s very courteous. The waiting area is inviting and pleasant. courteous. The waiting area is inviting and pleasant. More

Questions answered and very helpful to understand our Mini Cooper. Staff is always courteous. Professional and timely service too. Mini Cooper. Staff is always courteous. Professional and timely service too. More

Always friendly and helpful. I have bought cars here and have most of my service work done here. I have bought cars here and have most of my service work done here. More

Alan, the representative for the routine service of my Clubman was friendly and efficient. He kept me informed on the status of the service of my car during the day. Clubman was friendly and efficient. He kept me informed on the status of the service of my car during the day. More

Imogen was awesome! Excellent customer service! I love my new JCW Countryman. Thanks for everythng! Excellent customer service! I love my new JCW Countryman. Thanks for everythng! More

Let me start off by saying every auto dealership should have a service writer like Allen! This man went well above my expectations. I purchased a Mini Cooper from another dealership that developed some en have a service writer like Allen! This man went well above my expectations. I purchased a Mini Cooper from another dealership that developed some engine issues. Allen contacted the selling dealership and explained what the problem was. They agreed to cover half of the cost since it was still under a 90-day powertrain warranty. Allen was in contact with them several times through the whole process. I never expected or even thought he would have done this. I'm very grateful for his help. More

I recently visited MINI of Towson with my wife to purchase a new car, and we had a fantastic experience. From start to finish, the staff was knowledgeable, friendly, and accommodating. We were given purchase a new car, and we had a fantastic experience. From start to finish, the staff was knowledgeable, friendly, and accommodating. We were given all the details we needed about the car we were interested in without feeling any pressure to buy. The sales environment was stress-free, and we were able to take our time to make a decision. When we were ready to move forward with the purchase, the financing process was straightforward and hassle-free. Overall, our experience at MINI of Towson was outstanding. I would highly recommend this dealership to anyone looking for a new car. Thank you to the entire staff for making our car-buying experience a positive one! More

As usual, my experience with Mini of Towson was first class. Allen Rolocut is a super service advisor, who not only reminds me of the service items that need to be completed, but keeps me informed regar class. Allen Rolocut is a super service advisor, who not only reminds me of the service items that need to be completed, but keeps me informed regarding the progress that the mechanic is making on the job while I wait. He also forecasts service items for the future so that I am not surprised when I come in for my oil change. Allen is a big reason that I always return for service. More

I bought a 2014 Mini Cooper from carvana and it had some issues within the first week. I took it to mini of Towson to have the work done. My service advisor, Allen, was very knowledgeable and took the time issues within the first week. I took it to mini of Towson to have the work done. My service advisor, Allen, was very knowledgeable and took the time to answer my 10,000 questions. I greatly appreciate him answering my 25 phone calls asking different questions about my car and him making it so easy going through carvana's warranty process. The technician who worked on my vehicle, Jeff, is probably the most amazing and trustworthy mechanic I have ever met in my entire life. I actually met him a few years ago when I had my first Mini Cooper. I don't know many people that choose the car they're going to buy based on a specific technician, but I would gladly have a Mini Cooper for the rest of my life to have Jeff work on my cars.... I know that he's not going to lie to me to try to get me to have work done that I don't need. I have absolute peace of mind taking my vehicle to him. If you need any work done on your Mini Coopers, definitely take it to mini of Towson and request Jeff!!!! More