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MINI of Towson

Towson, MD

Overview
Reviews
4.9
1,258 Reviews
MINI of Towson is your go-to destination for all things MINI in the Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson near the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new MINI cars for sale, to our extensive and diverse pre-owned inventory, MNI of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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720 Kenilworth Drive

Towson, MD

21204

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Showing 1,258 reviews

May 10, 2023

I had an unexpected repair and it was handled professionally and thoroughly explained. I was very satisfied with the work that was done. More

by nlb120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Report | Print
May 14, 2023 -

MINI of Towson responded

Hi, We're so happy we were able to help you out! Drive safe, and we'll see you on the road.

May 14, 2023 -

nlb120 responded

Kudos to you Allan Rollcut. He was patient, professional and he was easy to work with. He indicated the repairs that was immediate and repairs I could delay. Thanks so much.

May 06, 2023

I had a fantastic experience with Imogen, the sales and finance managers at MINI of Towson. This is my third MINI and my best experience yet buying and trading in a car. Very responsive, held the car when More

by Sandyv253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imogen
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May 09, 2023 -

MINI of Towson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2023

Allen Rolocut and the team at Mini of Towson have performed service on my Mini for years and I am always pleased with the interactions about the service and the service itself! More

by charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Report | Print
May 09, 2023 -

MINI of Towson responded

Hi Charlie, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Towson! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Outstanding friendly service in terms of cost quantity and timeliness. Thank you all so much. More

by axes.doors-0r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Pro
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May 09, 2023 -

MINI of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

May 04, 2023

Allen was, and always is, a pleasure to work with on my MINI Countryman’s service. He does an excellent job of explaining all of my car’s service needs and is always friendly, courteous, and helpful. More

by MarkZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Report | Print
May 08, 2023 -

MINI of Towson responded

Hi Mark, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. If you ever need help, just give us a call. Happy motoring!

May 03, 2023

Allen Rolocut has been servicing my '06 Mini JCW with 250K miles for 17 years. He has saved me thousands over the years through warranty coverages I never knew I had, along with coupons that magically ap More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocutt
Report | Print
May 05, 2023 -

MINI of Towson responded

Hi Tom, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

Keeps me informed every step of the way and gives me options to choose from. More

by Vap123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Report | Print
May 01, 2023 -

MINI of Towson responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 27, 2023

Wayne took care of me. Service was fast, got a loner. Everyone was very polite More

by Adrienne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
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May 01, 2023 -

MINI of Towson responded

Hello Adrienne, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

April 27, 2023

My recent service visit was a pleasant experience. Allan was a very professional service writer. More

by bestowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Report | Print
May 01, 2023 -

MINI of Towson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 02, 2023 -

bestowens responded

I had my Mini JCW serviced for the first time at Towson and the experience was just fine. It took a little more time to fully service my vehicle, so I was given a loaner to go home and come back the next day. During pickup my had been cleaned and ready. Thank you!

April 26, 2023

Alan is the best! Always provides the best service. He always looks out for the customer. More

by Riobonsig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
Apr 28, 2023 -

MINI of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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