MINI of Towson

My very first experience with a Mini Cooper dealer and to say the least I was impressed. The courtesy extended to me and the care that was given to my visit was amazing. They listened to my needs and deliver say the least I was impressed. The courtesy extended to me and the care that was given to my visit was amazing. They listened to my needs and delivered expertly. I was very impressed by the video follow up the technician that worked on my car provided. What an excellent way to communicate with the customers. I will definitely be returning for future services. More

All of the staff was friendly and helpful with my service. I am really satisfied with their work. service. I am really satisfied with their work. More

They sold me my car and I brought it in for it's first oil change. Easy enough to schedule an appointment online, albeit a little slower than Jiffy Lube. oil change. Easy enough to schedule an appointment online, albeit a little slower than Jiffy Lube. More

this was my very first mini service since my 2023 cooper S purchase 11 months ago. everything was great - multi point inspection; tires, brakes and battery check; engine oil change; a telematics update; and S purchase 11 months ago. everything was great - multi point inspection; tires, brakes and battery check; engine oil change; a telematics update; and a really nice car clean. Wayne from the service team took great care of the performance appointment and everything went fairly quick. and, Matt the maintenance guy sent a cool video and said he was really happy with how everything looked. looking forward to working with mini of towson again! 5-stars More

Allan Rolocut cares about his customers and works hard to explain options and save the customer money. explain options and save the customer money. More

A part needed to be replaced and it was under warranty. I brought the car in first thing in the morning and it was ready by mid morning. I am driving it back. They performed very well. I brought the car in first thing in the morning and it was ready by mid morning. I am driving it back. They performed very well. More

Allen provided outstanding customer service! !! People like Allen is the reason that customers become loyal customers. He took his time to explain the service that was being provided and it made !! People like Allen is the reason that customers become loyal customers. He took his time to explain the service that was being provided and it made be feel comfortable. His disposition was very caring. Without a doubt I will take my car back to Mini of Towson to be serviced! More

The entire experience was top notch. The family and I were looking for a 2nd car and decided on a Mini. We found one online and headed to MINI of Towson to check it out. It was a Saturda The family and I were looking for a 2nd car and decided on a Mini. We found one online and headed to MINI of Towson to check it out. It was a Saturday and they were very busy, but we were still treated like welcome guests. We worked with Imogen Wright and she was a real treat. Full of positive energy and was able to answer our questions and address our concerns. She let us test drive the car we came to look at and gave us zero pressure to purchase. The car itself was great, but it had been getting worked on in the garage so it was pretty dirty and had a few stickers from the shop on it. We told her we had a few appointments and would come back Monday. When we arrived, the car was in the showroom looking like it just rolled off the assembly line! The purchase was a relative breeze and we rolled out of there with a slick little whip complete with new plates, no trip to the Maryland Motor Vehicle Administration required! More

Took my Mini in for maintenance. Allen took great care of me. Everyone was very pleasant. Great experience! Allen took great care of me. Everyone was very pleasant. Great experience! More

I drive from western Maryland and they are always nice and helpful. I never feel pressured to buy extra things even though it is offered. Nice people and helpful. I never feel pressured to buy extra things even though it is offered. Nice people More