MINI of Towson

Always great service Jonathan Baron is the best service rep. He tries to make everyone feel not only important but attempts to make sure all services are done. Appointm Jonathan Baron is the best service rep. He tries to make everyone feel not only important but attempts to make sure all services are done. Appointments are so easy to get and the nice waiting room is wonderful filled with snacks drinks and free WiFi More

Always the same, simply the epitome of excellence!! I would like to express my opinion about the level of excellence in service I have been receiving from mini of Baltimore and my service advisor Yoni B I would like to express my opinion about the level of excellence in service I have been receiving from mini of Baltimore and my service advisor Yoni Baron. From day one he has made me and my family feel apart of the family at Mini of Baltimore. I've been deployed and he provided excellent service , ensuring and without providing confident and courteous service during my absence. My wife praised the way she was treated for months. Now years later and I have since retired from the military since I first walked into Mini of Baltimore, five years to be exact and Yoni has not wavered, always providing a excellent level of customer service...... Thanks my friend for making my family and I always feel welcome! More

Service Department I have always had the best care when taking my Counteyman in for service. Lots of good perks for sure. Jonathan Baron helped me from start to finish I have always had the best care when taking my Counteyman in for service. Lots of good perks for sure. Jonathan Baron helped me from start to finish. Texting was the perfect and easiest way to communicate with each other on the status of my car. Has been a good experience this time as it has been in the past. More

Yoni Baron is always very courteous Bringing a car to a dealership for repair is not something that I want to do. It is time consuming and can be expensive. However, Yoni Baron is always Bringing a car to a dealership for repair is not something that I want to do. It is time consuming and can be expensive. However, Yoni Baron is always courteous and professional. He is always calm, and although he has the difficult job of delivering unwanted news, he does so in a friendly manner. More

Allen Rolocut took very good care of me. From my initial call in scheduling my appt. to my visit and stay while waiting was all very good, priced competitively and Allen Rolocut kept me appra From my initial call in scheduling my appt. to my visit and stay while waiting was all very good, priced competitively and Allen Rolocut kept me appraised of my situation throughout the process. More

Terrific service I love my mini cooper but cars need servicing and Jonathan Baron is always helpful and accommodating in trying to meet individual needs. Keeps me fro I love my mini cooper but cars need servicing and Jonathan Baron is always helpful and accommodating in trying to meet individual needs. Keeps me from feeling like taking the car in for servicing is a chore. Much appreciated . More

Awesome customer service- even if you aren't a customer! I had unfortunate damage to my Mini Countryman and chose to take it to Mini of Baltimore for the repair work. (I did not purchase the vehicle there.) I had unfortunate damage to my Mini Countryman and chose to take it to Mini of Baltimore for the repair work. (I did not purchase the vehicle there.) From the moment I walked in the doors, Jonathan Baron {Yoni} from the service department treated me like I was a long time customer! He was prompt, polite, fun, and informative- he kept me better informed than my own insurance company!!! I was really treated well, and I really appreciate that!!! More

By far the best! We bought our first Mini, a 2013 Roadster, in November of 2012 and have always had it serviced at Mini of Baltimore County even though we live over an We bought our first Mini, a 2013 Roadster, in November of 2012 and have always had it serviced at Mini of Baltimore County even though we live over an hour and 40 minutes away and pass two other Mini dealerships on the way. This service department keeps us coming back! Yoni Baron is the best! Whether it is answering a question over the telephone or in person, he always makes us feel like we are his top priority. Even if he is not the person helping us during a visit, Yoni greets us in a friendly manner and asks how everything is going with the car and with us. When we traded in the Roadster for a new Hardtop this past weekend, I told the manager that if Yoni leaves the dealership, we will stop coming and I meant it! More

great customer service I've owned my Mini for 7 years this month. I've only ever taken it to MINI of Baltimore County for service. They are not inexpensive but it's a pric I've owned my Mini for 7 years this month. I've only ever taken it to MINI of Baltimore County for service. They are not inexpensive but it's a price I'll pay for trusting them to know my car and care for it properly. Schedule proper maintenance and avoid more costly problems. I've worked with Yoni some time now. Really nice guy, genuine, extremely helpful, responsive, and honest. How often has anyone said that about a service manager??? Keep up the good work Yoni. We appreciate it. More