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MINI of Towson

Towson, MD

4.9
1,253 Reviews
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720 Kenilworth Drive

Towson, MD

21204

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Showing 1,253 reviews

July 21, 2023

Pretty quick to do services, patient to answer my questions and also wash my car clean! More

by Wenxuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Jul 24, 2023 -

MINI of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 20, 2023

We’d had a car problem while out of town. We took a chance by going to the service department on Saturday without an appointment. They took care of us immediately & even arranged a loaner. I More

by Gail R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne, Tyler
Jul 26, 2023 -

MINI of Towson responded

Hi Gail, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

July 19, 2023

Allan booked me in for a service and some repair work, he was attentive to my requests and was able to get everything accomplished that i needed. More

by Scuba.Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Jul 25, 2023 -

MINI of Towson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

I feel confident brining my car in to Mini of Towson. Confident that my car will be carefully evaluated, confident that my car will be professionally and expertly serviced, and confident that I'll be giv More

by nettyporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jul 25, 2023 -

MINI of Towson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2023

Allen was able to get me in and take care of the problem in no time. He was able to take care of the problem with no delay. More

by doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolecut
Jul 13, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 10, 2023

Not a long wait -good customer service and treated with respect and like the review of car service by tec. More

by winonaadixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mamager
Jul 11, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 05, 2023

Allan Rolocut cares about his customers and works hard to explain options and save the customer money. Always a pleasure to work with him. More

by my78ranchero
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allan Rolocut
Jul 05, 2023 -

my78ranchero responded

Allan Rolocut cares about his customers and works hard to explain options and save customer money Always a pleasure to work with him.

Jul 06, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

July 04, 2023

Wayne and his team were very courteous and professional. The video they provided summarizing the condition of my car is also helpful. They offer fair and upfront pricing. More

by Phil R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Jul 05, 2023 -

MINI of Towson responded

Hi Phil, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Towson! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 03, 2023

I was on a trip and needed help. When I called, they had the parts available and they were also able to quickly schedule me for service. Wayne was professional and very helpful. Th More

by mrs.smeee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Jul 05, 2023 -

MINI of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 02, 2023

Exceptional service as usual! !! Always exceed expectations. Allen is TOP NOTCH appreciate all he does. More

by cmw6812
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jul 04, 2023 -

MINI of Towson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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