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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,046 Reviews

2,046 Reviews of MINI of Ramsey - Service Center

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February 06, 2025

Excellent service from the moment I stepped into the service department. Very professional, answered any questions I had. Did exactly what they said they would do with the video and the follow up coresp More

by BDAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

MINI of Ramsey responded

We're delighted to hear about your positive experience with our service department at MINI of Ramsey! It's great that you found the team professional and appreciated the loaner car. Thank you for choosing us, and we look forward to assisting you again in the future!

February 05, 2025

Very nice dealership and service center. Jason was great. Their prices, however, are insane. If you do not have a warranty and have any common sense when it comes to how much car repairs sho More

by coyle996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

MINI of Ramsey responded

Hello, Thank you for sharing your feedback. It's great to hear that Jason provided excellent service, but I'm sorry to learn about your concerns with our pricing. We strive to offer competitive rates while maintaining quality standards and appreciate any insights on how we can improve in this area. If you'd like to discuss further or have any questions, please feel free to reach out to me directly. Thank you, Mark Mozdziez Service Manager 551-777-5641

February 05, 2025

Excellent service as always Mark was great and the entire service department that helped me on Saturday when I came into the dealership for service. More

by KARENORR04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

MINI of Ramsey responded

Thank you, Karen! We're happy to hear that Mark and the service team at MINI of Ramsey provided you with excellent assistance during your visit. Thank you for sharing your experience, and we look forward to serving you again!

February 04, 2025

The service dept is the best always on time always cordial and always keep you informed on price and what is needed More

by JOHN@ABCWORLDWIDESTONE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hostutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Genese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mohammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

MINI of Ramsey responded

That's great to hear, John! Our service department at MINI of Ramsey strives to consistently provide timely and cordial service. Thank you for highlighting our efforts in keeping you informed! If you ever need anything in the future, feel free to reach out!

February 04, 2025

I Appreciate the professional and timely feedback and work on my car! It went very smoothly. More

by Obanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

MINI of Ramsey responded

That's what we love to hear and so glad you had a positive experience with us. Feel free to give us a shout at MINI of Ramsey if you need any further assistance! 😊

February 03, 2025

Great experience overall, all my questions were answered. Which made the whole process go quick and painless. More

by Stephie2824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

MINI of Ramsey responded

We're delighted to hear that your experience at MINI of Ramsey was smooth and efficient! Our team is always here to help, so don't hesitate to reach out if you have more questions in the future.

February 02, 2025

Mark is the best manager ever and he runs the service department very well .. he is always so helpful to me in any given situation he is able to find a resolution for whatever problem that I may have wit More

by KARENORR04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonel
Feb 03, 2025 -

MINI of Ramsey responded

Thank you for the wonderful feedback about Mark and our service department at MINI of Ramsey! We're delighted to hear that he consistently provides helpful solutions. Safe travels and see you next time, Karen!

January 30, 2025

I had a great experience. Everyone was helpful during the entire process. I received a video about the diagnosis which was helpful for me to understand the diagnosis. More

by glopez1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

MINI of Ramsey responded

It's wonderful to hear that our team made your experience so positive! It's great knowing we provided a seamless and welcoming visit. We're here to help you again at MINI of Ramsey anytime you need us!

January 29, 2025

Great service and I didn’t have to wait long. They took care of the issue and the car runs perfectly. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

MINI of Ramsey responded

Thank you, Jane, for your feedback. Our team looks forward to serving you again at MINI of Ramsey. 😊

January 24, 2025

It was a pleasant experience. Jason was very upfront and professional. He let me know about the coffee lounge and came to let me know when my car was ready and asked if I had the More

by FRANKDR9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

MINI of Ramsey responded

It makes us happy to hear that your visit went smoothly and you enjoyed the amenities at MINI of Ramsey. It's great to know Jason provided such professional service. Thanks for choosing us, and we hope to see you again soon.

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