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1,847 Reviews of MINI of Ramsey - Service Center
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June 09, 2024
Great waiting area, professional and knowledgeable staff and quick service. Always happy to travel the distance ! and quick service. Always happy to travel the distance ! More
by G16kat
Verified Customer
Helpful June 06, 2024
First class service. Jason took care of us well and was very pleasant. Met with Ruby King who was our salesperson and we discussed a possible upgrade to the 2025 mod Jason took care of us well and was very pleasant. Met with Ruby King who was our salesperson and we discussed a possible upgrade to the 2025 model. She is wonderful to work with. More
by B&M
Employees Worked With
June 06, 2024
The service advisers had multiple explanations about the service yesterday. Bottom line is my new tires had a brown film on them that I asked to be removed when purchased two weeks prior. I brought it back service yesterday. Bottom line is my new tires had a brown film on them that I asked to be removed when purchased two weeks prior. I brought it back to get addressed. Upon arrival to pick up, Jason was not there and another advisor was annoyed he had to help me - was quite sarcastic. He said it was wear and tear on my tires anyway?? Also that I need to trust Him?? What is that all about and where is my advisor Jason? Also was invoiced $424 for the loaner which was an error but Jason never reached Out to inform me. I left a message I had to call the service Manager to check on the Invoice. Overall Customer service was not good across the board. Disappointed and will probably look for another dealer as this was not the first time I am getting inaccurate information. More
by toni.pasqualicchio
June 04, 2024
Brought my Blue 2013 Cooper S for an oil change last month and was taken great care of. Had just purchased my first mini a few days earlier and a Mr. Tejeda I believe was his name took time to answer al month and was taken great care of. Had just purchased my first mini a few days earlier and a Mr. Tejeda I believe was his name took time to answer all my questions about the service dept options and the technology of the copper. More
by WALSHCJ1973
Employees Worked With
Mr.
June 04, 2024
Their kind and courteous way was so warm and pleasing, any transaction with them is a pleasure. Our first experience of leasing a car was like we were going on a flight to Europe, full of joy and excitem any transaction with them is a pleasure. Our first experience of leasing a car was like we were going on a flight to Europe, full of joy and excitement with no bumps. It was so comfortable that at the end of our transaction we celebrated with fish and chips, a nice homegrown experience. Thank you Mini of Ramsey. Ian & Tracy More
by oian9000
June 03, 2024
Mini has always provided me timely and courteous care when my car is in for service. They had my rental ready for me when I arrived. Thank you when my car is in for service. They had my rental ready for me when I arrived. Thank you More
by mokeefe1
June 02, 2024
The most overall environment of the dealership is a nice calm professionalism. Our sales person Ruby was amazing, helped us through finding and purchase of a pre-owned vehicle that we love. calm professionalism. Our sales person Ruby was amazing, helped us through finding and purchase of a pre-owned vehicle that we love. More
by ddunnigan
May 31, 2024
Our experience at MINI of Ramsey was very good. Our sales manager Abe went above and beyond to help us with a car for our daughter staying late to show us the car. Gregory , a sales associate was a Our sales manager Abe went above and beyond to help us with a car for our daughter staying late to show us the car. Gregory , a sales associate was also a pleasure to deal with. After purchasing the vehicle, Gregory went through the entire car, showing us all the features. Between Abe and Gregory, our buying experience was a pleasure. I can't recommend them enough More
by martyl
May 28, 2024
Dan Murphy is the best in the business! ! He knows how to treat customers and take care of problems. Thank you, Dan for being you! ! He knows how to treat customers and take care of problems. Thank you, Dan for being you! More
by MEYERFINEART
May 25, 2024
Prompt, courteous and loved the video before the work is started. It gave me an overview of my car condition, more than just an oil change I signed up for. started. It gave me an overview of my car condition, more than just an oil change I signed up for. More
by Gloria Park
Employees Worked With
