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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,046 Reviews

2,046 Reviews of MINI of Ramsey - Service Center

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March 02, 2025

I was shocked and felt that the labor charges were inflated for replacement of a battery More

by Amie Kirschner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

MINI of Ramsey responded

Amie, it is unfortunate to learn of your disappointment with your service. We strive to provide top quality service and pricing, and we apologize for any inconvenience this may have caused. If you would like to discuss this matter further, please feel free to reach out at your earliest convenience. Thank you. Mark Mozdziez Service Manager 551-777-5641

February 27, 2025

Dan is the best customer service rep that I have ever dealt with. He helped me out by looking a my mini cooper in 2023 when I wasn’t yet a Customer. I had something dragging under my ca as I traveled o More

by PATRICK.OBOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

MINI of Ramsey responded

Patrick, we're delighted to hear that Dan provided such exceptional service and peace of mind during your visit to MINI of Ramsey. Your compliments of our team are much appreciated. It's great knowing you'll be returning for future servicing needs! Safe travels between the Jersey shore and upstate NY!

February 27, 2025

The multipoint inspection was confusing. Didn't know they added coolant and after passed everything. More

by valko92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

MINI of Ramsey responded

Thank you for leaving us this feedback! We apologize for the misunderstanding on your vehicle multipoint inspection. If you would like, please feel free to reach out to me directly to discuss this matter further. Thank you. Mark Mozdziez Service Manager 551-777-5641

February 26, 2025

Best service! In and out! Nice staff! Quickest car service I ever had! Thanks mini! More

by ADAM@FINISHLINELEASING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

MINI of Ramsey responded

We are happy to know that our service team here at MINI of Ramsey was able to take care of your vehicle in a quick and efficient manner! Thank you for your trust in us and we look forward to working with you again in the future.

February 18, 2025

Dan’s customer service was wonderful, he displayed the best portrayal of customer service that I ever received from any service center and I have been buying cars for years and had them serviced at the de More

by KARENORR04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
Feb 19, 2025 -

MINI of Ramsey responded

Thank you for taking the time to share your experience with Dan's exceptional service at MINI of Ramsey! We are so glad to hear that he made such a positive impression, your kind words are much appreciated, and your support is important to us. We look forward to serving you again in the future!

February 13, 2025

It was very quick and efficient service for my oil change. My salesman Ab remembered me from last year as well. More

by Lroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

MINI of Ramsey responded

Thank you! We're happy to hear that your oil change was quick and efficient at MINI of Ramsey, and we look forward to serving you again!

February 11, 2025

I liked the 18 point check point and the video. Dan kept me posted on what was going on and the options I had. He even used elbow grease on the front of the engine block. Very pleased. More

by PATRICK.OBOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

MINI of Ramsey responded

Your support means a lot, Patrick, and we're glad Dan and our team could provide a great experience. We're always here at MINI of Ramsey to help and look forward to seeing you again in the future!

February 10, 2025

Very nice friendly treatment. Beautiful showroom and waiting area. Washing car at end was appreciated More

by K.THALLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

MINI of Ramsey responded

It's wonderful to hear you enjoyed your visit and appreciated the car wash at MINI of Ramsey. Thanks for sharing your experience with us! If there's anything else you need down the road, we'd be happy to help!

February 08, 2025

Everyone at the dealership was friendly and knowledgeable. They were efficient and also answered some questions I had More

by KristiRitacco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

MINI of Ramsey responded

Thank you, Kristi, for choosing us. Should you need anything else, just give us a shout at MINI of Ramsey!

February 08, 2025

At Mini of Ramsey, they understand that we feel about our cars the way some people feel about their pets. They treat us customers, and our cars, with the care and respect they deserve. They went above and be More

by NATESINGZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hostutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

MINI of Ramsey responded

Thank you for sharing such a heartfelt review! We're delighted to know that our team at MINI of Ramsey provided the care and respect both you and your car deserve. Enjoy every moment with your new vehicle, and we're here if you need anything in the future!

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