2,046 Reviews of MINI of Ramsey - Service Center
I was shocked and felt that the labor charges were inflated for replacement of a battery inflated for replacement of a battery More
Dan is the best customer service rep that I have ever dealt with. He helped me out by looking a my mini cooper in 2023 when I wasn’t yet a Customer. I had something dragging under my ca as I traveled o dealt with. He helped me out by looking a my mini cooper in 2023 when I wasn’t yet a Customer. I had something dragging under my ca as I traveled on Rt 17 drinking from Hunter Mt to Middletown, NJ. I thought it was a part of my car’s “under belly” but Dan let me know it was some hard plastic strip I picked up while driving. The peace of mind was great. So, when I needed to have servicing done, I wanted to try out Mini of Ramsey. Dan and his team kept me posted on activities and Dan took the time to show me things “under the roof”. I live on the Jersey shore 1\2 the year but ski in upstate NY Nov—April. Mini of Ramsey will be my go to when I am needing service in the winter seasons. Maybe event all year round. More
The multipoint inspection was confusing. Didn't know they added coolant and after passed everything. Didn't know they added coolant and after passed everything. More
Best service! In and out! Nice staff! Quickest car service I ever had! Thanks mini! In and out! Nice staff! Quickest car service I ever had! Thanks mini! More
Dan’s customer service was wonderful, he displayed the best portrayal of customer service that I ever received from any service center and I have been buying cars for years and had them serviced at the de best portrayal of customer service that I ever received from any service center and I have been buying cars for years and had them serviced at the dealer .. you should promote Dan you need more people like him on your team! More
It was very quick and efficient service for my oil change. My salesman Ab remembered me from last year as well. change. My salesman Ab remembered me from last year as well. More
I liked the 18 point check point and the video. Dan kept me posted on what was going on and the options I had. He even used elbow grease on the front of the engine block. Very pleased. Dan kept me posted on what was going on and the options I had. He even used elbow grease on the front of the engine block. Very pleased. More
Very nice friendly treatment. Beautiful showroom and waiting area. Washing car at end was appreciated Beautiful showroom and waiting area. Washing car at end was appreciated More
Everyone at the dealership was friendly and knowledgeable. They were efficient and also answered some questions I had knowledgeable. They were efficient and also answered some questions I had More
At Mini of Ramsey, they understand that we feel about our cars the way some people feel about their pets. They treat us customers, and our cars, with the care and respect they deserve. They went above and be cars the way some people feel about their pets. They treat us customers, and our cars, with the care and respect they deserve. They went above and beyond to make sure my new car was in working order and helped me feel confident and comfortable with its wellbeing. Mini of Ramsey is a shining example of what a car dealership should be. More